About RadformationRadformation specializes in Radiation Oncology workflow automation. Our solutions save clinics time, eliminate planning errors, and enable the design of optimal treatments for patients.Our software focuses on three key areas:Time savings through automationError reduction through automated systemsIncreased quality care through advanced algorithms and workflowsWe are a fully remote, mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live.Why this role mattersRadformation’s QuickCode automated billing QA software compares every charge captured in ARIA and MOSAIQ OIS with smart templates that can review Eclipse TPS plan details, appointments, documents, and account numbers. QuickCode brings automation to billing QA that is customizable to individual clinics’ needs and user-friendly enough for all members of the radiation oncology team to use proactively. QuickCode bridges the knowledge gap between the clinical team and the billing team. We are looking for a highly motivated individual who has a passion for radiation oncology billing and enjoys a fast-paced environment. The full-time QuickCode Clinical Success Manager will bring their upbeat personality to this role to give presentations to clinics, solve problems on the fly with customers, and proactively call clinics to check in and hear feedback. The QuickCode Clinical Success Manager will help mentor clinics as they join the Radformation community to assist them in establishing the most efficient billing QA workflow and increase standardization. As the QuickCode Clinical Success Manager, you will develop relationships with clinics and incorporate feedback into redefining how to check for appropriate billing. With your clinical coding background, you will be able to teach and improve efficiency in Radiation Oncology clinics throughout the country.Responsibilities Include:Work with the sales team to demonstrate Radformation’s QuickCode automated billing QA software to prospective customers Evaluate clinical workflows to guide QuickCode configuration to improve efficiencyDrive customer adoption through implementation and training, establishing sustainable QuickCode workflowsTroubleshoot customer issues, which could include configuration, documentation, coding, or software errors, independently or with the help of the programming teamProactively check in with current customers to hear feedback and share new featuresHost webinars to answer clinics’ questions and highlight featuresTest new versions and provide clinical feedback on the software to aid in development and quality assuranceDevelop training materials to distribute to clinicsResearch new coding guidelines and stay current as updates are releasedRequired Education and Experience:Minimum 2 years of clinical experience in radiation oncology and medical codingMinimum 2 years of experience with ARIA and/or MOSAIQ OISAMAC ROCC certified or equivalentStrong critical thinking skillsExceptional presentation skillsPositive attitude and a passion for excellence in patient carePreferred Experience:5 years of clinical experience in radiation oncology and medical coding5 years of experience with ARIA and/or MOSAIQ OISCustomer service experienceAbilitiesEnthusiastic about learning new technologies and sharing them with the healthcare communityThrives with a busy schedule and constant learning environmentExcels at multitasking and managing multiple projects simultaneouslyEnjoys listening to clinics’ needs and developing relationships with clinical leadersMaster of coding and radiation oncology clinical workflowAbility to maintain a positive attitude in a fast-paced and ever-changing work environmentStrong organizational skills and ability to work independentlyHighly motivated to help clinicians improve their workflowExcellent communication skills, both written and oralNon-judgmental personality and welcoming of ideas and feedbackBenefits & Perks — What Makes Us RADWe care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. For US teammates (via TriNet):Health & WellnessMultiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected.Health coverage starting on day oneShort-term and long-term disability and supplementary life insuranceFinancial & Professional Growth401(k) with employer match vested immediatelyAnnual reimbursement for professional membershipsConference attendance and continued learning opportunitiesWork-Life Balance & PerksSelf-managed PTO and 10 paid holidaysMonthly internet stipendCompany-issued laptop and one-time home office setup stipendFully remote work environment with virtual events and yearly retreats, because we like to have fun while doing work that mattersFor global teammates (via Deel):At Radformation, we want every team member to feel supported, no matter where they live. For teammates outside the US, we provide benefits that align with local laws and standards, working with our Employer of Record (EOR) partners to ensure fairness and equity. This means your benefits package will be locally compliant, competitive, and designed to support your health, financial security, and work-life balance.Our Commitment to Diversity Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees. Agency & Candidate Safety NoticeRadformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact
careers@radformation.com.AI & Hiring IntegrityAt Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy.
4 days ago