Customer Success Agent at International Drivers Association | Torre
Customer Success Agent
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International Drivers Association

Customer Success Agent

International Drivers Association
Posted by
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Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation
USD100 - 300/month

+ Bonuses (up to 20% of base compensation)

Non-negotiable
location_on
Remote (anywhere)
Posted 3 months ago

Responsibilities

We are an international document services company processing International Driving Permit (IDP) applications. We're looking for a reliable, detail-oriented specialist to join our remote team. Responsibilities: - Process IDP applications through our admin panel (full training and access provided) - Handle incoming requests from partners via WhatsApp - Send documents for printing via email when required - Maintain the working file with accurate, up-to-date records - Follow a clear step-by-step checklist for every task Schedule: Evening shift: 1:00 PM – 10:00 PM Pacific Time (8 hours a day) Fully remote Requirements: - Fluent written English; Russian is a plus - Attention to detail and ability to follow procedures precisely - Stable internet connection and a computer - Prior customer support or data entry experience is a plus — we provide full training
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