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About KurvKurv is a PE-backed credit card processor helping businesses accept payments smarter and faster. With 300+ employees and growing, we move fast, work collaboratively, and are building a marketing team that matches our ambition in the market.About the RoleWe're looking for a seasoned Senior Copywriter to be the voice behind Kurv's most important communications. Reporting to the Director of Communications, you'll write and edit copy across nearly every touchpoint that shapes how our merchants, partners, and employees experience the Kurv brand — from lifecycle emails and product announcements to executive thought leadership and internal communications.This is a writer's role at its core, but it's also a strategic one. You'll be expected to understand our audiences deeply (direct merchants, ISO/Agent partners, ISVs, and employees), translate complex payments concepts into clear and compelling language, and bring consistency and craft to everything Kurv puts in writing. The ideal candidate is a B2B payments veteran who can write with authority about interchange, processing, and risk in one breath, and craft a warm welcome email to a new merchant in the next.What You'll DoLifecycle & Customer MarketingWrite and edit lifecycle marketing copy across the customer journey — Early Life, In Life, Advocacy, and Retention — for merchants, ISO/Agent partners, and ISVsDevelop audience-specific messaging that drives engagement, adoption, retention, and advocacyPartner with cross-functional teams to build cohesive, on-brand email series, transactional comms, and operational updatesTailor voice and tone to each audience segment while maintaining a unified Kurv brand voiceProduct, Announcements & NewslettersCraft product announcement copy that translates technical capabilities into clear merchant and partner valueWrite and edit Kurv's external and internal newsletters, ensuring each issue is sharp, scannable, and on-brandCollaborate with Product Marketing and Operations teams on launches, feature releases, and adoption campaignsSocial Media & EventsHelp to develop social media copy and editorial content that reinforces Kurv's positioning and supports campaign momentsAssist in writing event-related copy: invitations, signage, presentation support, follow-ups, and post-event communicationsSupport thought leadership content for LinkedIn, Medium, and other channelsInternal CommunicationsWrite and edit copy for Kurv internal communications, including all-hands messaging, employee newsletters, culture initiatives, …
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