Temporary Customer Service Representative at Sutherland | Torre

Temporary Customer Service Representative

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Full-time

Legal agreement: Employment

Provide your expected compensation while applying
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Remote (anywhere)
Shared by
Emma of Torre.ai
about 17 hours ago

Responsibilities


Temporary position- 6 month contractIn this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.Excellent verbal and written communication skills; strong multitasking abilitiesFluency in EnglishDrive to solve problems and meet goalsFamiliarity with Microsoft Office toolsExperience in customer serviceExcellent wired internet connectivity and a quiet, distraction-free, secure place to work.Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?