Technical support manager at Be Better Developers | Torre
Technical support manager
trending_up Invest in Torre
Be Better Developers

Technical support manager

Be Better Developers
Posted by
Luis Ortiz
Former Torrex
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(1) info
Emma
Emma
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Full-time

Legal agreement: Employment

Base compensation
COP4M - 6.6M/month
~USD1.25k - 2.07k/month

+ Opportunities for growth within the teams and within the company.

+ English course to grow personally and professionally.

+ An organizational culture oriented towards well-being and growth within the company

+ Flexible hours.

+ 100% remote work.

Non-negotiable
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Remote (for Colombia residents)
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Visa sponsorship: No
Posted over 4 years ago

Responsibilities

We are looking for a qualified Project Manager to be part of our team. You will be responsible for leading our technical support team to provide excellent service customer and solve all technical problems. As a Project Manager, you must have a solid technical base in programming and development of software, as well as experience in customer service. Have the ability to solve problems and ability to motivate the work team. Achieving specific goals is a essential skill to perform this function correctly. You will need to ensure high-quality technical support and increase customer satisfaction. Key responsibilities: • Ensure customer support is timely and accurate on a daily basis • Help improve customer support by responding to queries and handling complaints actively • Follow up with clients to determine areas for improvement • Provide customer feedback to the appropriate internal teams, such as developers of products
This job post is closed.