David Kennedy Recruitment is working with a leading international healthcare company to recruit a Polish-speaking Technical Support Advisor for its customer support team in Bulgaria. The role focuses on providing technical support to customers using medical devices, troubleshooting device issues, guiding users on product functionality and coordinating repair or replacement processes when required. DUTIES AND RESPONSIBILITIES:Provide technical support for customers using medical devices, including troubleshooting device issuesGuide customers on product functionalityCoordinate repair or replacement processes when neededDeliver customer support and accurate documentationFollow compliance and support procedures. REQUIREMENTS:Polish at C2 level and English at C1 levelHigh School DiplomaCustomer Service skillsTechnical Support skillsComplaint Handling skillsTroubleshooting skillsCall Center ExperienceStrong Communication skillsProblem Solving skillsProfessional experience is preferred but not required. BENEFITS:Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach career full potentialPerformance bonusSigning bonusMonthly meal allowance depending on days workedHealth insurance through GeneraliMultisport and/or Coolfit cardsAccess to a learning platformRemote working model after onboarding requirementsRelocation support for eligible EU candidatesMonthly accommodation allowance for 3 monthsFlight, bus or train transportation support for relocationAnd many others!!!

Technical Support Advisor (Polish)

Emma

Responsibilities

Skills wanted:

Language(s) required:

David Kennedy

David Kennedy

About David Kennedy Recruitment:

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www.davidkennedyrecruitment.com/

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