Customer Service Representative at Sagan Recruitment | Torre

Customer Service Representative

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Full-time

Legal agreement: To be defined

Compensation
USD1.3k - 1.6k/month
location_on
Remote (for Philippines residents)
Remote (for United States residents)
Shared by
Geraldine Tovitto
3 days ago

Responsibilities


We’re looking for a highly organized, detail-oriented Customer Service Representative to support U.S.-based customers.Key ResponsibilitiesManage a shared customer service inboxProcess orders, quotes, and purchase ordersVerify pricing, products, availability, and order detailsCoordinate with customers, vendors, and internal teamsTrack orders and follow up on requestsHandle returns, damaged products, and other exceptionsUse AI tools such as Claude to research and improve efficiencyRequirementsFluent English (written & spoken)Excellent attention to detail and accuracyStrong customer service and communication skillsAble to manage multiple priorities independentlyTech-savvy and comfortable learning new systemsReliable and organizedExperience in customer service, order processing, purchasing, logistics, or sales support is a plus