Remote Bilingual Inside Sales Agent (ISA) – Real Estate
Role: Inside Sales Agent (ISA) / Appointment Setter
Location: Remote (Latin America)
Hours: Full-Time (US Time Zone: PST)
Pay: [$5.00 – $7.00 USD / hour + Performance Bonuses / Commission per Appointment set/kept]
About the Role
We are looking for an articulate, persistent, and engaging Bilingual Inside Sales Assistant (ISA) to join our real estate team. In this role, you will lead our outbound follow-up efforts & database mining. You will systematically engage contacts in our CRM—including specific online leads,, leads from community events, open house sign-ins, and past contacts—to build relationships, share targeted updates or event invites, and set appointments for our licensed real estate agents.
Key Responsibilities
Database Mining & Reactivation: Execute outbound call campaigns to engage and reactivate contacts in our CRM.
Event & Campaign Outreach: Contact past event leads and local contacts with market updates, community event invitations, and value-add offers.
Online Leads & Nurture Follow-Up: Consistently work through existing online leads, including HomeLight and other lead lists that require steady, multi-touch phone follow-up.
Lead Qualification: Uncover timeline changes, buying/selling plans, or home value inquiries through active listening an
d natural conversation.
Appointment Setting: Transition warm conversations into booked strategy calls or home consultations on our agents' calendars.
CRM Management: Setting team agents up for success by maintaining clean records via thorough and accurate call note logging, updating lead statuses, setting follow-up tasks in CRM, and providing team agent with clear picture of lead.
Qualifications & Requirements
Fluency: C1/C2 Advanced English proficiency with excellent conversational tone and minimal accent.
Experience: 1+ years in outbound calling, outbound sales, appointment setting, or telemarketing. Real estate or CRM experience is a strong plus.
Phone Demeanor: Strong active listening skills—able to hold natural, engaging conversations over the phone.
Tech Setup:
High-speed, reliable fiber internet (minimum 30 Mbps download / 10 Mbps upload).
Quiet, professional home office workspace.
Quality USB headset with noise-canceling microphone.
Backup power supply (UPS / power station) in case of local power outages.
Mindset: Persistent, polite, organized, and comfortable making 80–120 outbound contacts per day.
What We Offer
100% Remote, work-from-home position paid in USD.
Consistent full-time schedule during US business hours.
Performance bonuses and incentives for appointments set and completed.
Clear scripts, campaign guides, and full CRM training provided.
