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Posted almost 4 years ago
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Responsibilities
🚀 Job overview:
Co-create, coordinate and execute the commercial strategies for the United States of the company to achieve the sales budgets established by management. Follow the procedures and guidelines of the Sales Management, as well as understand and satisfy the customers' needs, achieving an improvement in customer satisfaction and closing rates.
-> The salary in the post is made up of: The fixed monthly salary, which is 2.5MM COP, and the commissions that can be up to $800 USD for meeting the monthly goal.
🚀 Job requirements:
- The candidate must have a degree in business administration, international business, or related programs.
- The candidate must have 3 years in commercial operations, selling services/software/technology (not products).
- The candidate must be proficient in Microsoft Office and CRM.
- The candidate must have knowledge and experience in negotiation strategies and account management.
🚀 Job responsibilities:
- Carry out strategies to achieve databases in the different technological and physical platforms.
- Prioritize contact with customers based on knowledge of power contacts. In case of not having contacts, identify key people within the organizations and get the contact.
- Make calls, emails, and messages to get a commercial appointment.
- Manage prospecting in the tool defined by the company (CRM).
- Identify the client's needs and advise them adequately through the services offered by the company.
- Give an adequate response and solution to each customer's objections. For this, it is necessary to be updated on the services, costs, and information the company offers.
- Prepare proposals according to the client's needs to achieve orders and advise technically on themselves. The client's order must be made in formats established by the company.
- Manage requests for cancellation of the service, seeking their loyalty, and if it is not maintained, the client must carry out all the management of the removal of the equipment.
- Bring commercial and management indicators to weekly meetings with prior analysis (status cause) and action plans.
- Follow up on the correct implementation of the machines sold to customers.
- Validate the final installation of the machines in the client, guaranteeing the image and expected service for all systems by CubiQ.