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Responsibilities
Requirements:
* Science background plus MBA from a premier institute.
* Specialization in Digital Marketing, Pharma – product management.
* Deep knowledge of the pharmaceutical and digital marketing landscape to drive innovation and support CX Delivery Managers in their daily tasks.
* Understanding of agile ways of working is a plus.
* Ability to promote innovative thinking and self-improvement within the team.
* Confidence and skill in navigating the team through roadblocks.
Key Responsibilities:
* Guide the team and organization on using Scrum and Agile practices within a digital marketing environment.
* Drive innovation in customer experience and digital marketing.
* Lead daily stand-ups, sprint reviews, and planning meetings to ensure full team engagement.
* Support CX leadership in working with brands on release planning.
* Track budget versus spend and oversee invoice management for third-party vendors.
* Remove impediments such as cultural barriers or logistical challenges.
* Foster close collaboration and cross-training within the team.
* Lead effective communication and collaboration within and outside the team.
* Shield the team from external distractions and introduce industry best practices.
* Promote self-organization and team growth by coaching and enabling an agile mindset.
* Create a safe and trusting environment where challenges can be discussed openly without fear.
This job post is closed.