Programme Manager / Senior Project Manager at Incremental Group

Incremental Group is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on their digital transformation journey using Microsoft technologies. With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Incremental is at the forefront of driving impactful change. Are you ready to drive digital transformation in an exciting and innovative environment? Incremental Group, part of Telefónica Tech UK&I, is looking for a Programme Manager / Senior Project Manager to join our team. As a Programme Manager / Senior Project Manager, you will be responsible for building strong and effective working relationships with customers, partners, suppliers, and delivery project teams. You will drive process improvement across the practice with emphasis on project management standards and governance, manage a delivery team, promote commercial awareness and quality expectations, and oversee adherence to customer engagement expectations. Additionally, you will participate in pre-sales engagements, proactively address risks and issues, mentor and coach colleagues and customers, and contribute to continuous improvement initiatives. If you have a passion for digital transformation and possess the desired skills and experience, we encourage you to apply and be part of our team! Responsibilities: - Build strong and effective working relationships with customers, partners, suppliers, and delivery project teams - Drive process improvement across the practice with emphasis on project management standards and governance - Manage a delivery team, promoting commercial awareness and quality expectations from both a customer and wider business perspective regarding delivery and the wider business - Oversight of ensuring adherence to expectations across the customer engagement by supporting compliance with established KPIs; budget maintenance, milestone achievement and scope management - Coordinate internal resources and third parties/vendors for successful execution of projects - Report on progress via agreed channels and to established timelines as per set standard - Participate in pre-sales engagements to develop high quality sales proposals - Proactively address risks and issues to control impact: no surprises - Recognise the cost/benefits of projects in the context of the programme - Mentor and coach both other colleagues and the customer on best practices to enable successful delivery of outcomes - Contribute to the continuous improvement to the delivery framework a framework and support or lead the eventual implementation of such initiatives - A standard bearer internally for high standards and informed, effective decision making - Undertake all mandatory company training within the timescales provided

Programme Manager / Senior Project Manager

Responsibilities

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About Incremental Group:

mission:

www.incrementalgroup.co.uk

Admin access needed