Professional Services Project Manager at FloQast | Torre

Professional Services Project Manager

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Full-time

Legal agreement: Employment

Compensation
USD91k - 137k/year
location_on
Los Angeles, CA, USA
Posted 12 months ago

Responsibilities


Job DescriptionFloQast is looking for a skilled and driven Project Manager to join our growing Professional Services team. In this role, you’ll help accounting teams from high-growth and enterprise companies successfully implement our industry-leading accounting workflow automation platform. You’ll lead client projects from kickoff through go-live, coordinating timelines, guiding deliverables, and driving customer success alongside our Accounting Technology Consultants (ATC’s).This is an ideal opportunity for someone with prior SaaS implementation experience—particularly in accounting or financial systems—who is ready to own client relationships, streamline execution, and influence how we scale delivery. You’ll work cross-functionally, handle ambiguity with confidence, and help build the next generation of operational excellence at FloQast.Visa sponsorship is NOT available at this time.This role has a requirement of working in office 3 days per week (Tuesday - Thursday). Starting in 2026, we plan to expand to 4 days per week, adding Mondays.What You’ll DoManage implementation projects for upmarket and strategic customers, ensuring milestones are achieved on time and within scope with appropriate support.Lead the creation and maintenance of project plans, internal/external timelines, and client-facing status reports.Act as the primary point of contact for project communications with internal and client stakeholders, escalating issues as needed.Drive project progress and support FloQast adoption across all purchased modules with guidance from senior team members.Partner with assigned ATCs or Partner Implementation Consultants to coordinate task execution and provide timely, responsive support to clients.Participate in pre-sale conversations as needed to align scope and timing expectations.Support continuous improvement of implementation processes by sharing feedback and participating in retrospectivesCoach and provide feedback to ATCs serving as setup leads on your projects to ensure a consistent and high-quality client experience.Track time diligently and manage multiple projects and priorities with effective organization and communication.Build foundational skills in client relationship management, issue resolution, and internal cross-functional collaboration.Any other tasks that may be assigned to help the company meet its goals