Account Manager at Remote Latinos | Torre
Account Manager
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Remote Latinos

Account Manager

Remote Latinos
Posted by
Henry Gómez
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD800 - 3k/month
Non-negotiable
location_on
Remote (anywhere)
Posted over 2 years ago

Responsibilities

Are you a master at nurturing client relationships, and turning them into lifelong partnerships? Do you have a knack for understanding client needs and delivering tailored solutions that exceed expectations? If you're nodding along enthusiastically, then we want to hear from you! Location: Remote (Monday to Friday, 9 am to 5 pm EST) Responsibilities: ● Become the trusted advisor and main point of contact for a portfolio of clients, understanding their unique needs and challenges. ● Cultivate strong relationships with clients through regular communication, demonstrating a deep understanding of their business objectives. ● Collaborate with internal teams to develop customized solutions that address client needs and drive value. ● Monitor account health and proactively identify opportunities for upselling or cross-selling additional products/services. ● Serve as the client advocate within the organization, ensuring that their voice is heard, and their needs are prioritized. ● Keep meticulous records of client interactions and account activities in our CRM system. Requirements: ● Stellar communication skills are a must-have. You should be equally comfortable engaging in casual conversations as you are in delivering polished presentations. ● Previous experience in account management, customer success, or a related field is preferred. ● You're a natural problem-solver with a knack for finding creative solutions to complex challenges. ● Proven ability to juggle multiple priorities and thrive in a fast-paced environment. ● You're not just in it for the sale; you genuinely care about building long-term, mutually beneficial relationships. ● A high level of empathy and emotional intelligence is essential in understanding and addressing client needs. ● Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus. ● Fluent in English with a great accent.
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