We are a luxury watch trading company based in the US, specializing in high-end timepieces from brands such as Rolex, Omega, Audemars Piguet, and more. We are seeking a detail-oriented remote assistant to support invoicing, shipping label generation, and other backend operations.

This is a long-term position with opportunities for growth into logistics coordination, customer service support, or operations.

Your Main Responsibilities:

* Create and send invoices to clients via our CRM or payment platforms.
* Generate shipping labels (Fedex, DHL, UPS, etc.) based on order details.
* Coordinate with our local and remote team to confirm shipping timelines.
* Keep internal records up to date (GHL, Zoho).
* Monitor for successful deliveries and escalate any shipping issues.
* Assist with data entry, form filling, and small daily tasks as assigned.

Requirements:

* Strong English communication (written and spoken).
* Very detail-oriented and organized.
* Experience using Google Workspace (Sheets, Docs, Gmail).
* Comfortable learning new platforms (we will train you).
* Trustworthy with sensitive payment and shipping data.
* Availability to work during Pacific Standard Time (PST) business hours.

Location: Remote - Anywhere

Skills required for this job:

CRM (Customer relationship management)
Customer service
Data entry
Form filling
GHL (GoHighLevel)
Google Workspace
Logistics organization
UPS (Uninterruptible power supply)
Zoho CRM