Tech Operations Specialist

About the Company:
High-performance real estate investment and education firm committed to helping professionals create financial freedom through entrepreneurship, real estate, and high-ticket sales. We operate under the EOS\/Traction framework and rely on smart systems, strategic automation, and high-performance teams to scale our mission. Our tech stack is lean but powerful, designed to support U.S.-based operations, remote execution, and results at speed.

About the role:
The Tech Operations Specialist will serve as the systems owner, integrator, and optimization lead across all platforms powering the business. You will be responsible for managing and refining our tech stack—from CRM workflows to HR tool integrations that support hiring, onboarding, and sales operations.

This role is for someone who loves solving workflow challenges, thrives in no-code\/low-code environments, and wants to own backend systems that create real business results. You’ll work cross-functionally with leadership, HR, sales, and recruiting to ensure our internal infrastructure is running at top speed.

Key Responsibilities:

* Own admin setup, optimization, and user support across all key platforms:
* CRM\/ATS: Go High Level, Simera, Pearl Talents, MyOutDesk, Indeed.
* Recruiting Tools: LinkedIn, Gem Groups.
* Collaboration & File Management: Microsoft 365, Dropbox, LastPass.
* Operations & Payroll: Gusto, DocuSign, Monday.com.

* Build, manage, and optimize CRM workflows, automation rules, and reporting dashboards.
* Troubleshoot user issues and execute system updates or configuration changes.
* Support Recruiting with applicant tracking logic and hiring funnel setup.
* Use Zapier and native integrations to automate tasks and connect data across platforms.
* Document platform usage SOPs and train internal users on new features or tools.
* Manage permissioning, user setup, and tech hygiene for compliance.
* Research and recommend new tools as the business scales.

Requirements:

* 2–4+ years in Tech Ops, Systems Admin, or CRM\/ATS management.
* Experienced with Go High Level, Monday.com, Gusto, and LastPass.
* Familiar with low-code\/no-code automation tools like Zapier or Make.com.
* Confident in documenting workflows and training others on system use.
* Strong problem-solver with a detail-oriented, tech-first mindset.
* Excited to support cross-functional teams through platform enablement.
* Bonus points for EOS\/Traction operations familiarity.

Benefits:

* Remote Work: Fully remote—work from anywhere.
* Direct Mentorship: Grow through guidance from international industry experts.
* Learning & Development: Ongoing access to resources for professional growth.
* Global Networking: Work and connect with professionals around the world.
* Work-Life Balance: Balanced schedules that support a healthy work-life balance.
* Base pay + commission on qualified appointments and closed transactions.
* Clear growth paths into Sales, Client Success, or Leadership roles.

Location: Remote - Anywhere

Skills required for this job:

Automation testing tools
CRM tools
Platform management
Workflow documentation
Zapier