Client Success Manager - Remote - Work From Anywhere at Truedata | Torre
Client Success Manager - Remote - Work From Anywhere
trending_up Invest in Torre
Truedata

Client Success Manager - Remote - Work From Anywhere

Truedata
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Hybrid (CDMX)
Posted about 3 years ago

Responsibilities

TrueData is a company focused on managing brand, agency and enterprise client relationships. They aim to drive revenue by managing compelling solution-based proposals that address prospective or active clients' critical needs. They offer a competitive salary, health care plan, retirement plan, paid time off, family leave, work from home, and a stock option plan. TrueData is seeking an experienced Client Success Manager to manage brand, agency and enterprise client relationships from pre-sales to activation. The Client Success Manager will drive adoption and outcomes leading to long-term partnerships, expansion, and advocacy across their portfolio of partners. This role reports directly to the Director of Client Success. Responsibilities: - Partner with Sales & Account Management to understand TrueData’s feed client’s desired outcomes in order to craft and set up valuable test briefs and data use cases. - Partner with Demand Gen (marketing) to understand and cater to TrueData’s agency clients (RFPs, RFIs, Audience creation, etc) and what they are trying to achieve for their end clients. - Be your clients’ advocate and liaise with Data Analytics, Data Integrations, Engineering, Product and other internal departments to ensure campaign success during every stage of the client lifecycle. - Provide insightful reporting for pre-sales and post-sale presentations intended to drive retention and continued account growth. - Pinpoint upselling and cross selling opportunities and work directly with account management teams to drive incremental revenue. - Master and present TrueData’s new product features and identify key clients where these features might be relevant. - Deliver exceptional client service by providing timely deliverables and managing client expectations, while showcasing TrueData’s Identity (feed), Audience, and Onboarding offerings. - Provide reporting, insights, and recommendations – based on test results or audience segment performance.
This job post is closed.