Mission + People + Culture: With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.Why work at InductiveHealth?Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.InductiveHealth Informatics is seeking a Manager of Platform & Interoperability Engineering to lead two critical areas of our engineering organization: core platform services and data integration systems. This role will be responsible for building and scaling the foundational capabilities that power our public health products—ranging from identity and API infrastructure to complex data pipelines and interoperability frameworks.You will oversee teams responsible for enabling secure access, consistent service architecture, and reliable data exchange across systems. This role requires a systems thinker who can balance platform standardization with flexible integration patterns, modernize legacy pipelines, and ensure our ecosystem is scalable, secure, and built for long-term evolution.What You’ll Be Doing Lead and support engineering teams across Platform Engineering and Interoperability, ensuring alignment on architecture, delivery, and engineering standards, supporting the organization’s growth and focus areasDrive the design and evolution of core platform services, including identity (SSO/MFA), API gateway, and shared service layers used across productsOwn and scale identity and access management solutions (e.g., Keycloak), including federation, configuration, and secure authentication workflowsDefine and enforce best practices for API design and gateway management & governance, including authentication, rate limiting, and observability, ensuring APIs are observable, well-documented and developer friendly.Lead the development and scaling of data integration architecture, including Apache NiFi and legacy HL7-based processing systemsDrive migration of legacy data pipelines into modern frameworks while maintaining continuity and system reliabilityDesign and optimize data flows across APIs (FHIR/REST), SFTP, and internal systems, supporting both batch and near real-time processingEstablish integration patterns, standards, and reusable components that can be leveraged across teamsEnsure strong data validation, transformation, and error-handling practices across all pipelines supporting easier troubleshootingImplement and evolve monitoring and observability practices (e.g., OpenSearch) to ensure system health and performance, with a focus on fast detection and recovery.Partner with Product, Security, and Compliance to align platform and interoperability capabilities with regulatory and business needs, enabling great client and developer experiencesGuide architectural decisions across platform and integration layers, ensuring consistency, scalability, maintainability and documentationMentor engineers and technical leads, reinforcing best practices across platform services and data systems and modeling a growth mindset, raising the bar for engineering excellenceLead incident response and root-cause analysis for complex system and integration issues, and drive long-term resolution strategies that prevent recurrenceWhat We’re Looking For Experience leading engineering teams across platform services, infrastructure, or data integration domainsStrong understanding of identity and access management concepts, including SSO, MFA, and federationHands-on experience with identity providers such as Keycloak or similar technologiesExperience designing and managing API gateways with a focus on security, performance, and observabilityStrong experience building and scaling data pipelines using Apache NiFi or similar integration frameworksDeep understanding of healthcare data standards such as HL7 and FHIRExperience integrating systems via APIs (REST/FHIR) and secure file transfer methods (SFTP)Proficiency in backend development (e.g., Java or .NET) to support platform or integration servicesStrong understanding of distributed systems, including scalability, fault tolerance, and performance optimizationExperience implementing logging, monitoring, observability and operational readiness practices across systemsAbility to balance modernization efforts with ongoing support of legacy systemsExperience working across multiple teams and influencing architectural directionStrong problem-solving skills and ability to navigate complex system and data challengesExcellent communication skills with the ability to translate platform and integration concepts into actionable guidanceWhat Will Make You Stand Out Experience leading both platform engineering and interoperability/data integration functions within the same organization, adopting a platform-as-a-service and product mindset.Hands-on experience scaling Apache NiFi in enterprise environments, including performance tuning and flow designStrong experience improving identity and access management at scale, including MFA implementations and federation strategiesExperience building intelligent service layers, such as patient matching systems (deterministic or probabilistic)Familiarity with caching strategies (e.g., Redis) to improve performance across platform or integration layersExperience working with observability tools such as OpenSearch for monitoring distributed systemsExposure to infrastructure-as-code or configuration tools (e.g., YAML, Bicep)Experience working with geospatial or public health data systems and complex data ecosystemsProven success leading large-scale modernization efforts across both platform services and integration pipelinesAbility to drive adoption of shared platform capabilities while supporting team autonomy and flexibilityA systems-oriented mindset with a strong ability to balance standardization, scalability, and real-world implementation constraintsBenefits and Perks: InductiveHealth offers competitive benefits and perks including:Virtual first, remote organization and cultureFlexible Paid Time Off (PTO)401(k) retirement plan with corporate matchingMedical, prescription, vision, and dental coverage (multiple plans based on your needs)Short Term and Long Term Disability (for employee)Life Insurance (for employee)New Team Member support for home office setupAbout InductiveHealth: InductiveHealth (www.inductivehealth.com) was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (https://www.diversis.com/) in early 2022.
