As a fast growing Fintech in the LATAM region, we are looking for a highly capable Manager/Lead, Internal Controls to lead the design and build of our control environment across the company. This role is ideal for someone who is both strategic and hands-on: a builder who can independently assess processes, map risks, design pragmatic controls, develop SOPs, and drive cross-functional adoption in a fast-moving environment.This person will play a critical role in helping the company mature its operating model by reducing operational risk, improving consistency and accountability, and ensuring scalable controls are embedded into day-to-day execution. The right candidate will know how to influence stakeholders across functions, move fluidly from ambiguity to structure, and build fit-for-purpose controls without creating unnecessary bureaucracy.Key ResponsibilitiesLead the design and build of the company’s enterprise control framework across key business and operational processesAssess existing workflows and identify control gaps, failure points, manual dependencies, and areas of elevated operational riskMap end-to-end processes and translate them into clear, scalable control points and operating proceduresDesign preventive, detective, and monitoring controls that are practical, auditable, and aligned with business realitiesDevelop and formalize SOPs, control documentation, ownership structures, escalation paths, and remediation processesPartner across Risk, Product, Operations, Finance, Compliance, Technology, and Data teams to embed controls into daily operations and system workflowsDrive control implementation from concept through rollout, including stakeholder alignment, documentation, training, and follow-upEstablish governance around control execution, issue tracking, remediation, and evidence retentionBring structure and discipline to how control failures are identified, escalated, root-caused, remediated, and closedApply a strong understanding of risk and control principles, including COSO-based thinking, to create a coherent and scalable controls environmentOperate independently with high ownership in an environment that is still building maturity, process discipline, and organizational muscleSupport management readiness for internal audit, external review, board-level discussions, or broader control maturity initiatives as neededRequirementsWhat We’re Looking For6–10+ years of experience in enterprise controls, operational risk, internal controls, internal audit, process excellence, or a related fieldStrong experience building or significantly upgrading controls in a high-growth company, fintech, startup, or similarly dynamic environmentDeep expertise in process mapping, SOP development, controls design, remediation tracking, and operating model improvementStrong understanding of internal control frameworks such as COSODemonstrated ability to independently lead complex, cross-functional initiatives with limited structureProven ability to influence without direct authority and drive action across business, product, and technical teamsComfortable being both strategic and hands-on: this is a builder role, not a purely advisory roleStrong judgment in balancing rigor and practicality; able to create effective controls without slowing down the business unnecessarilyExcellent written and verbal communication skills, with the ability to translate complexity into clear actions and documentationExperience in regulated environments, lending, fintech, payments, or financial services is strongly preferredExperience in startup scaling, operational excellence, or transformation work is a strong plusWhat We OfferThe chance to join a high-impact, mission-driven fintech with regional scale.Leadership over enterprise controls for a fast paced and growth oriented startup.Cross-functional collaboration with exceptional teams across Latin America.Exposure to complex legal and regulatory challenges and innovation in embedded finance.Locations: BR, AR, CO, MX
