Head of Experience Design at Revel, Inc. | Torre

Head of Experience Design

You'll lead global XD vision, driving business growth and innovation through human-centered AI experiences.
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Full-time

Legal agreement: To be defined

Compensation
USD175k - 225k/year
location_on
Remote (for United States residents)
Shared by
Emma of Torre.ai
8 days ago

Requirements and responsibilities


Who You AreYou are a senior experience design leader responsible for building, leading, and evolving a high-performing global XD practice within a consultancy environment, balancing creative excellence with business accountability. You partner closely with sales and executive leadership to drive growth through new business (pitches, proposals) and expansion within existing client relationships, while positioning experience design as a key driver of transformation. You set direction, enable multidisciplinary teams, and ensure delivery excellence, while continuously advancing team capabilities, scaling operations, and evolving the practice to meet changing client needs and market opportunities.What You’ll DoRoles + ResponsibilitiesLead the vision, strategy, and evolution of the Experience Design (XD) practice across the organization, aligning design excellence with business growth, client impact, and market differentiationManage and scale a global, multidisciplinary team of designers, strategists, researchers, and content specialists across onshore and offshore locations — fostering a unified culture of creativity, accountability, and collaborationPartner with sales and executive leadership to drive new business growth, shaping go-to-market strategies, leading pitches, crafting proposals, and developing compelling narratives that convert opportunities into long-term client partnershipsOwn and drive a “land and expand” client strategy, nurturing executive relationships, identifying growth opportunities within existing accounts, and expanding the footprint of XD services across engagementsChampion innovation and thought leadership, defining and advancing new service offerings, publishing perspectives, and positioning the organization as a leader in experience design, AI-enabled design, and digital transformationBuild and evolve team capabilities, identifying skill gaps, hiring strategically, and investing in continuous learning to ensure the team remains ahead of industry trends and client needsBalance long-term vision with short-term execution, ensuring delivery excellence while continuously evolving the practice for future growthWhat You’ll BringCapabilitiesProven experience leading large, global, multidisciplinary design teams within complex organizationsStrong track record of driving revenue growth through partnership with sales, including leading pitches, proposals, and strategic pursuitsAbility to connect design strategy to business outcomes, articulating value to executive stakeholders, with expertise in executive presentations and narrative storytellingExperience developing new offerings, accelerators, and thought leadership that drive market differentiationStrong leadership presence with the ability to influence across disciplines, geographies, and seniority levelsProven ability to hire, grow, and evolve teams, balancing craft excellence with scalable deliveryComfort working with little process in place, actively looking for ways to solve problems proactively — leading teams through ambiguity and organizational shiftsA strong point of view, an open mind, and the drive to inspire company leadership, as well as your teamTools + SkillsetsExtensive experience in digital design within a digital agency or studio environment, including a strong portfolio of work samples, and expertise marketing, product design, and strategyFamiliarity with enterprise ecosystems, including digital transformation, AI, and platform-based solutionsExperience managing a global team of creative professionalsStrong affinity for AI tools and workflows, with a point of view on how AI can responsibly accelerate creative ideation, production, and quality.Expert proficiency in Adobe Creative Cloud, Figma, and Microsoft 365Think you’re underqualified? We encourage you to apply anyway—don’t take yourself out of the running before we’ve even had a chance to assess your application. You might be the perfect addition to our team.About RevelWe are thinkers, designers, storytellers, and builders inspired by the limitless opportunities each tomorrow brings. With empathy as our guiding principle, we take a human-centered approach to ignite innovation, create powerful customer experiences, and drive business transformation. Think of Revel + Infogain as The Engineering Company with Soul. Together, we create extensible digital platforms that customers use to create new products and business models. Revel is an Infogain company. Infogain has astonishing technical ability, especially in cloud engineering, AI, and emerging technologies. Revel provides human-centered design thinking that enables our customers to offer the experiences that their customers demand. We believe in leading with empathy, challenging the status quo, and continually rethinking our assumptions. We push the envelope in order to build personal, human-centered interactions that not only engage customers with authentic experiences — but empower them.Our Values: Opt In // See What Can Be // Empathy Always // Be Present // Yes, And … // Love What You DoAbout Our Experience Design (XD) TeamRevel's Experience Design (XD) Studio believes that only experiences based on human-centered strategy and insights can transform a brand and unlock its full potential. Experience matters more than ever, and no part of the Customer Journey is inconsequential. Made up of four pillars: Customer Experience (CX) Strategy, Content, UX Design, and Visual/UI Design.Our Core Guiding Principles: Lead with Empathy // Communicate with Purpose // Team Together // Push the Boundaries of Possibility // Exude Confidence // Demonstrate Expertise // Embrace Good Chaos // Be Curious and Always Learning // Be Brave // Strive for Progress Over Perfection
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