Director of Operations and Optimization at Gearsupply | Torre
Director of Operations and Optimization
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Gearsupply

Director of Operations and Optimization

Gearsupply
Posted by
Mendel Rosenberg
Emma
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Full-time

Legal agreement: Employment

Base compensation
USD85k - 150k/year

+ Bonuses (up to 5% of base compensation)

+ Equity (up to 3% of the company)

+ Health insurance

Negotiable
location_on
12100 Mosteller Road, Sharonville, OH, USA
Posted 5 months ago

Responsibilities

Role: - Own and execute operational projects. - Build lean, highly organized systems that actually get used. What You'll Do: Warehouse Systems: - Design and organize warehouse layouts (racking, labeling, flow). - Implement inventory tracking and location systems. - Help stand up new warehouse operations (e.g., Windsor, CA). SOPs & Documentation: - Build and maintain SOPs in Notion using a consistent framework (e.g., PARA). - Record and manage short, clear Loom training videos. - Ensure SOPs are actually adopted and used (not just created). Inventory Testing & QA: - Create structured testing frameworks across ~4,000 SKUs. - Define testing standards by brand/series (not one-off per SKU). - Implement processes that ensure products meet quality standards for resale/warranty. Internal Tools & Systems: - Build simple tools in Airtable or similar (inventory tracking, QA logs, workflows). - Avoid overengineering — prioritize speed and usability over complexity. - Maintain clean, organized data structures and workflows. Process & Execution: - Create checklists, KBIs, and tracking systems for all core workflows. - Identify inefficiencies and implement lean improvements quickly. - Drive projects end-to-end with minimal oversight. Who You Are: - 2–3 years experience (manufacturing, ops, or engineering). - Direct, candid communicator — values truth over being liked. - Process-obsessed; runs everything through systems, checklists, and metrics. - Extremely organized; prefers clean, minimal setups. - Lean operator — solves problems with simple tools, not big teams. - Pushes things forward without waiting. Background Fit: - Has owned part of a process, line, or system. - Frustrated with slow, bloated, legacy environments. - Wants real ownership and ability to drive change. Success Looks Like: - Systems are simple, clear, and consistently followed. - Operations run lean with minimal overhead. - Inventory quality and testing is reliable and scalable. - Projects get done quickly without overcomplication.
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