Account Manager for Casino Platform at Talentgrator | Torre

Account Manager for Casino Platform

You'll drive client success and operational excellence for innovative iGaming platforms across global markets.
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Full-time

Legal agreement: Employment

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (for Europe residents)
Remote (for Asia residents)
Remote (for Latin America residents)
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Emma of Torre.ai
17 days ago

Requirements and responsibilities


Our client is a leading iGaming solutions provider offering a comprehensive range of products for online casinos and sportsbooks, including game aggregation, payment integration, licensing support and turnkey platform development. The company specializes in innovative technologies such as AI-powered analytics and crypto-friendly systems, serving clients across Europe, Asia and Latin America.RequirementsExperience in iGaming industryExperience in Account Management, Customer Success, Client Support or Operations roles is considered an advantageUnderstanding of platform operations, casino/sportsbook workflows and client communication processesExperience working with Back Office systems / CRM / task tracking tools is a plusExperience coordinating with multiple internal teams and handling operational client requestsBasic understanding of payments, providers and platform integrations is considered an advantageEnglish level: B2 or higherRussian language is requiredResponsibilitiesManage day-to-day communication with assigned platform clientsTrack and coordinate ongoing client requests, issues and follow-upsWork closely with Support, Product, Payments and Providers teamsMonitor task statuses and ensure timely client updatesAssist clients with platform-related operational questionsParticipate in regular syncs and operational meetings with clientsEscalate critical issues when necessarySupport client retention and long-term relationshipsIdentify operational improvement and growth opportunitiesMaintain clear visibility of client-related operational activities after launchBenefitsB2B Contract (40 hours per week)4 weeks of paid vacation + sick days and family daysFlexible morning start (7:30–10:00 AM)Professional development opportunitiesOpportunity to grow within a dynamic international software company
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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