CSR Member Services Consultant at AO Globe Life | Torre
CSR Member Services Consultant
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AO Globe Life

CSR Member Services Consultant

AO Globe Life
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Emma
Emma
You'll empower families with vital financial security through remote, client-focused consultations.
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Emma of Torre.ai
 15 days ago

Requirements and responsibilities

AO Globe Life is hiring professionals to work with credit union members who are already connected with our organization and seeking guidance on available benefit programs. This fully remote opportunity offers flexibility, professional development, and the ability to help individuals and families access important coverage options that support their financial security.Comprehensive training and licensing support are provided, making this an excellent opportunity for individuals beginning a new career or expanding their experience in client services.Key ResponsibilitiesConduct scheduled virtual consultations with credit union members through ZoomAssess client needs and explain available benefit options in a clear and approachable wayGuide individuals and families through the enrollment process with professionalismMaintain accurate digital records and ensure compliance with industry standardsProvide responsive follow-up communication and ongoing client supportParticipate in team training sessions, mentorship programs, and professional development opportunitiesWhat We OfferFully remote work environment available throughout the United StatesFlexible scheduling that supports work–life balancePre-qualified client consultations provided—no cold outreach requiredPaid training and full licensing supportWeekly compensation through a performance-based structurePerformance bonuses and long-term renewal income opportunitiesCareer advancement pathways into mentorship and leadership rolesA collaborative team culture focused on recognition and supportYou May Thrive in This Environment If YouHave strong communication skills and enjoy helping othersAre self-motivated, organized, and able to manage your schedule independentlyFeel comfortable using Zoom, email, and cloud-based toolsAre interested in making a meaningful impact through your workAre open to coaching and eager to grow professionallyHave experience in customer service, client advising, or sales (helpful but not required)RequirementsAuthorized to work in the United StatesReliable internet connectionWindows-based laptop or desktop computer with webcam capabilityAbout AO Globe LifeAO Globe Life is a mission-driven organization that provides supplemental benefits to working-class families across the United States. The organization proudly serves credit unions, labor unions, and veterans through personalized virtual consultations. With more than 70 years of experience, AO Globe Life continues to offer stability, purpose, and career growth through a remote-first workforce.Apply TodayIf you are ready to begin a flexible, people-focused career where your work creates real impact, we encourage you to apply and explore joining AO Globe Life.
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