D&A Platform Service Manager at Tech Mahindra ICT Services Sdn. Bhd. | Torre

D&A Platform Service Manager

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Full-time

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Remote (anywhere)
Shared by
Geraldine Tovitto
6 days ago

Responsibilities


We are looking for a highly experienced Data & Analytics (D&A) Platform Service Manager to lead and govern enterprise-scale Microsoft Data & Analytics platform managed services.Key ResponsibilitiesLead end-to-end managed services operations across Microsoft Fabric, Power BI, Power Platform, Copilot Studio, and AzureOwn service governance, intake management, prioritization, capacity planning, SLA management, and executive reportingEstablish and manage support operating models, escalation frameworks, stakeholder communications, and continuous service improvement initiativesDrive platform adoption, operational excellence, security compliance, risk management, and roadmap alignmentCollaborate with engineering, security, and support teams to deliver scalable, reliable, and business-aligned platform servicesRequired Skills10–15 years of experience in Data & Analytics platform managementStrong expertise in Microsoft Fabric, Power BI, Power Platform, Copilot Studio, and AzureExperience managing enterprise support and managed services environmentsStrong stakeholder management, governance, and service delivery leadershipExperience with SLA management, operational reporting, and service improvement programsInterested candidates, please share your updated resume and contact details.