Remote HVAC Dispatcher & Inside Sales Representative Home Services | Remote We are hiring two remote HVAC Dispatchers / Inside Sales Representatives to support a growing home-services operation. We have two schedules available: Full-Time: Monday–Friday, 8:00 AM–5:00 PM Utah/Mountain Time Part-Time / After Hours: Monday–Friday, 5:00 PM–8:00 PM Utah/Mountain Time This is more than a traditional dispatch position. You will often be the first person a customer speaks with, so you must be comfortable handling calls professionally, understanding the customer's service needs, booking appointments, supporting technicians, and identifying appropriate sales opportunities. Clear, professional spoken English over the phone is required. What You'll Do Answer inbound customer calls and convert qualified calls into booked service appointments Schedule and dispatch technicians based on availability, location, skill set, and job priority Communicate appointment details, schedule changes, and customer information clearly Present maintenance agreements, repairs, and relevant service options to customers Follow up on unsold estimates and open quotes Maintain accurate customer records, job notes, scheduling information, and service details Assist with scheduling conflicts, callbacks, and customer concerns Coordinate closely with technicians and other team members Help maintain a full and efficiently organized service schedule Requirements Previous home-services dispatch, customer service, or sales experience HVAC experience is strongly preferred; plumbing, electrical, appliance repair, roofing, or similar home-service experience may also be considered Clear and confident English communication over the phone Comfortable speaking with U.S. customers Strong phone presence and ability to professionally ask for the sale Ability to handle objections and explain service options clearly Organized and calm during high call volume Reliable high-speed internet connection Reliable computer capable of handling cloud-based business applications Strong general computer and data-entry skills Ability to work independently in a remote environment while collaborating with the team Preferred Experience Experience with any of the following is a plus: ServiceTitan Housecall Pro Podium Other field-service, dispatch, CRM, or scheduling platforms OPENING 1 — FULL-TIME Remote HVAC Dispatcher & Inside Sales Representative — Full-Time Schedule: Monday–Friday 8:00 AM–5:00 PM Utah/Mountain Time Compensation Base compensation: $1,000 USD per month Plus variable performance compensation: Approximately $100–$550/month based on company performance/profit criteria $5–$25 per qualifying membership sale Variable compensation depends on performance and applicable program criteria and is not guaranteed. OPENING 2 — PART-TIME / AFTER HOURS Remote HVAC Dispatcher & Inside Sales Representative — Part-Time Schedule: Monday–Friday 5:00 PM–8:00 PM Utah/Mountain Time This position is ideal for someone who can consistently cover the after-hours window and provide customers with the same level of professionalism, responsiveness, and sales support as the daytime team. Compensation Base compensation: $400–$550 USD per month Plus variable performance compensation: Approximately $50–$200/month based on company performance/profit criteria $5–$25 per qualifying membership sale Variable compensation depends on performance and applicable program criteria and is not guaranteed.

Inside Sales Representative HVAC Dispatcher

Emma

Responsibilities

Skills wanted:

Language(s) required:

Alessandro Martinez Verified

Alessandro Martinez Verified

About The Sauce BPO:

mission:

thesaucebpo.com/

Admin access needed