# WANTED! The World's Most Driven Remote Operations Manager
## 🌎 About Chore
Chore runs the back office for US startup founders. HR, payroll, finance and compliance operations, handled end to end, so founders can stop doing admin and build their companies.
We exist to make every startup in the world successful. The more startups that survive and thrive, the better the world we all get to live in. We work behind the scenes to help our clients win.
- We like efficiency and we geek out on checklists
- We're transparent with each other and with our clients
- We're professional, inclusive and autonomous
- We're building a culture that's trust based, genuinely fun, and pushes each of us to keep learning
## 🚀 The Operations Manager role
We're looking for a driven Operations Manager to join the team that runs our clients' back office operations, including HR, finance, payroll and compliance.
You work directly with US startup founders to project manage their most critical operational matters, alongside a Chief Chore Officer who owns the relationship. You own the operations. In short: you're the point person who keeps the lights on.
To be clear on what "Manager" means: this is not a team management role and you won't have direct reports. You manage operations across multiple client accounts at once, each with its own founder, systems, deadlines and edge cases. The skill we're hiring for is holding several live back offices in your head and keeping them all moving.
The work is often tactical, but tactical doesn't mean thoughtless. As you build trust with the founders you support, it becomes strategic too. Our best Operations Managers end up being the person a founder calls first.
## 🎯 Some examples of the work we do
- Tactical work that still requires judgment
- "Can you work with our accountant to get taxes filed?" or "can you get this NDA out to a customer and coordinate if there are any issues?"
- Work that gets genuinely strategic
- For example, "how should I think about compensation and benchmarks for my company?" This happens organically once you've built trust with a client
- Research and problem solving for back office edge cases
- An unusual filing. A regulator with an unhelpful website. A vendor who's gone quiet. Something that has genuinely never come up before. You go and find the answer
- Choosing tools and vendors, with cost in mind
- Our clients are early stage and often bootstrapped. You compare options properly and recommend what fits their budget, not the biggest name. We expect you to know what things cost and raise it before anyone asks
- Contributing to our knowledge base
- Internal, client facing and public facing. Every startup reinvents the wheel on HR, finance and legal ops, and it drives us crazy. What you learn goes in, so nobody solves the same problem twice
- Internal projects that make Chore stronger
- SOPs, systems, dashboards, operational improvements. Scoped, executed and delivered by you
One note on scope: unlike an internal Chief of Staff, this role doesn't extend into bespoke areas like go to market, analytics or partnerships.
## 🧠 What we're looking for
We care far more about how you operate than what industry you operated in. Some of our strongest Operations Managers came from outside startups and back office work entirely but consistently show high agency. If that's you, apply.
### Required
- 2+ years of work experience, preferably interfacing with clients or external parties. What matters most is that you were responsible for the outcome, not just a contributor to someone else's
- You escalate with a recommendation, not a question. When something breaks and there's nobody available, you start solving
- Great written and spoken communication. You structure information clearly and you can be trusted in front of a founder
### Nice to have, not required
- Startup experience
- HR, payroll, finance or compliance operations experience
- An understanding of bookkeeping, accounting, or early stage startup finance
- Comfort with ClickUp, Slack, Notion and Google Suite
### You're probably a fit if
- You're a total geek for better processes. You tick items off your list thinking "how could I do this more efficiently?", and you improve something every day
- You're detail oriented and a natural context switcher. You can focus under stress and prioritize almost automatically
- You don't mind the unsexy part of running a startup. Regulators (including waiting on hold forever), employee offboardings, startup plumber work. It might smell, but a strong back office is foundational to success
- You're obsessed with using AI and technology to work smarter. You don't wait to be told about a new tool, you've usually already tested it
- You love building deep, trusting relationships with founders across many industries, and you go above and beyond to make sure clients love us
- You're open to giving and receiving feedback, up, down and sideways, using the Radical Candor method
- You want to join a passionate, fun and kind team for the long term (2+ years). We celebrate growth, but we assume you'd prefer a job you can see yourself in for years over one you'd leave within twelve months
This is probably not for you if: you want a role where the work is defined for you.
## 🎁 Why this role is special
- You will run real companies behind the scenes. Very few roles give you this much impact this early
- You get ownership from day one. Real systems for real companies, not shadowing
- You get rare visibility into how multiple US startups actually operate. Operators almost never get this
- You work with sharp, ambitious teammates who care deeply about doing things well
- You will grow faster than you imagined. You start by partnering with an experienced Chief of Staff
We attract people who want to grow faster in 2 years than most do in 5, solving critical problems for awesome startups.
## 💵 Compensation and logistics
- Compensation. Full transparency, by market, with quarterly bonuses of up to 30% based on performance. Last quarter, 70% of our Operations Managers received a bonus
- India: $14K USD per year
- Nigeria and Africa: $14K USD per year
- LATAM: $20K USD per year
- We do not negotiate. We believe negotiation is biased against various groups and creates poor dynamics. We pay and promote on performance and clearly defined metrics. Most Chore team members get promoted to Senior Operations Manager in less than a year
- Equity. All team members receive equity. Further grants are based on performance and tenure
- Benefits. Up to $250/month WFH Stipend + up to $50/month Wellness Stipend
- Location. Wherever you do your best work. We're remote first and proud of it. We hire across India, Africa and LATAM
- Schedule. US business hours, Eastern or Pacific Time. This is mandatory. If you can't consistently work EST or PST hours, this role won't be a good fit
## 🦨 Read before applying
We believe in being upfront about the hard parts.
- US hours are required and demanding. This isn't suitable for everyone
- Remote work has real challenges. You need reliable WiFi, power backup and a quiet workspace
- High ambiguity. You must create structure, not wait for it
- Extreme context switching. You'll juggle multiple clients, internal stakeholders and projects at once
- Feedback fluency. You must be comfortable giving and receiving feedback up, down and sideways
- High ownership. Minimal hand holding. You are expected to self manage
- Client facing pressure. Founders move fast and expect clarity
If this energizes you rather than intimidates you, you're probably a great fit.
## ❤️ Our values
- Delight all stakeholders. Make work feel easier, clearer and more thoughtful for clients, teammates and yourself
- Meritocracy. We reward value created, not longevity
- Experiment and adapt. Try things, learn fast, improve continuously
- Assume good intentions. Take feedback well. Fix things proactively. Be a force multiplier
We move quickly, and we'd rather you know what's coming.
1. We review your application and video, usually within a week
2. A 30 minute screening call
3. A paid case study. 1 to 2 hours of work, 72 hours to complete. You'll be paid for it
4. Four interviews: a Chief Chore Officer (30 mins), a current Operations Manager (30 mins), our Head of Client Operations (30 mins) and finally our CEO (15 mins)
5. Offer rollout
We aim to go from application to decision in around three weeks.
