Amazon Connect Developer at Intellectt.Inc | Torre
Amazon Connect Developer
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Intellectt.Inc

Amazon Connect Developer

Intellectt.Inc
Emma
Emma
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Full-time

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Emma of Torre.ai
 25 days ago

Requirements and responsibilities

We are looking for an experienced Amazon Connect Developer to design, develop, and maintain cloud-based contact center solutions using Amazon Connect and AWS services.#Key_Responsibilities:Design and implement contact center solutions using Amazon ConnectDevelop and configure contact flows, routing strategies, and IVR solutionsIntegrate Amazon Connect with AWS services (Lambda, Lex, S3, DynamoDB, Kinesis)Build APIs and backend services for contact center functionalityTroubleshoot issues related to call flows, integrations, and performanceCollaborate with stakeholders to gather and translate requirementsEnsure system scalability, security, and high availabilityMaintain documentation for solutions and processes#Requirements:Strong experience with Amazon Connect developmentHands-on experience with AWS services (Lambda, API Gateway, S3, DynamoDB, CloudWatch)Knowledge of IVR design and contact flow developmentExperience with REST APIs and integrationsUnderstanding of networking and telephony conceptsStrong problem-solving and debugging skills📧 Send your resume to [bhanuprakash@intellectt.com] or DM us for more details
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