Customer Support Agent at Rupa Health | Torre

Customer Support Agent

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Full-time

Legal agreement: To be defined

Base compensation USD40k/year

+ Health insurance

location_on
Remote (for USA residents)
Posted almost 3 years ago

Responsibilities


- Rupa Health is a small team backed by top investors and advisors in Silicon Valley. - The company is growing quickly and has a close-knit team of friends. - The culture is committed to diversity and inclusivity. Rupa Health is seeking a full-time Customer Support Agent to join their Customer Support team. The role involves customer service, clerical work, administrative tasks, and customer support with practitioners and patients. The ideal candidate is a recent college grad with a scrappy hustle mentality, highly organized, and able to handle multiple tasks. This role offers a competitive annual salary, health benefits, dental & vision coverage, flexible PTO, and the opportunity to work remotely from anywhere in the USA. Responsibilities: - Provide customer support to integrative medicine practitioners and patients over the phone and email. - Handle clerical work and administrative tasks related to lab orders. - Ensure quality control in lab ordering and data transferring. - Participate in company meetings and maintain a dedicated work space free of distraction.