Customer Care Associate - Remote at ihateironing

We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We make busy people's lives easier picking up their dirty laundry and delivering it back cleaned and ironed the next day. Join our award-winning company's Customer Care department with great opportunities for growth in your career. Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. Responsibilities: - Two year's minimum previous customer care experience - Excellent attention to detail - Well organised and punctual - A team player - Honesty and professionalism in everything you do - Working hard and additional hours and weekends when required - Dealing with 50+ calls on a daily basis - Troubleshooting issues that may arise - Handling customer complaints and providing appropriate solutions - Ability to think on your feet and use your own initiative - Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers

Customer Care Associate - Remote

Responsibilities

Skills wanted:

Language(s) required:

About ihateironing:

mission:

www.ihateironing.com/

Admin access needed