Join Heinsohn Business Technology, a near-shore IT software & services company, to support our growing U.S. insurance industry practice.
Job Responsibilities:
· Manage multiple small, medium, and large concurrent projects including timeline, deliverables, resources, financials, project governance and professional excellence
· Serve as the primary client contact and project lead, ensuring the team's progress against established goals
· Manage client expectations/project requests and escalate issues to the Managing Director of IT, Practice Leader, or other leadership as appropriate
· Ensure financial measures are in place on every project to control costs, meet or exceed revenue and profitability goals
· Provide oversight and review of change order requests
· Prepare material necessary to support prioritization sessions with the senior leadership
· Manage resource allocation on multiple projects - resources will be internal, external (including off-shore)
· Must understand SDLC methodologies as well as distributed data management concepts
· Contribute to the development of process standards to increase quality, improve automation & process efficiencies, and reduce ongoing effort
· Coordinate and contribute to documentation and tools that are needed to support client teams, including a standard project plan, client meeting agendas and project status reporting tools
Job Requirements:
· PMP preferred but not required
· 5+ years of IT experience supporting ongoing client engagements
· 5 years IT project management experience working with small, medium, and large client facing projects
· Minimum of 3 years of experience in the Property and Casualty Insurance industry
· Experience with Zendesk and Asana a plus
· Experience in successfully leading IT project teams with multifaceted, competing priorities and deadlines, including virtual work teams.
· Background in Microsoft, Citrix, Network Storage, and Infrastructure projects a plus
· Ability to consult, collaborate, and work across roles at all levels of an organization
· Strong analytical, integrative, and problem-solving skills
· Strong written and verbal communication, time management, and project organization skills
· Commitment to quality and continuous improvement
· Attention to detail and follow-through
· Demonstrated success in, and knowledge of, IT Desktop and Network/Infrastructure project management fundamentals
· Operations Leadership Timelines Project Life Cycle Measure Project Progress Costs for Projects
Preferences:
· Strong knowledge of the P&C Insurance business and products with expertise in Policy Administration, Claims, Underwriting, Rating across multiple channels
· Detailed knowledge of insurance principles, terminology, workflows, customs, and practices
· PMP, CSM, CSPO, or other project management-appropriate certifications
· Self-starter, who demonstrates personal initiative
· High personal work standards, honest, and trustworthy
· BA and Graduate certifications
· Experience with enterprise-level project management tools, e.g., Jira.
