Technical Support Engineer - Bilingual English & Spanish at Kinsta | Torre

Technical Support Engineer - Bilingual English & Spanish

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Full-time

Legal agreement: Employment

Compensation
USD42k - 55k/year
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities


• Take ownership of issues reported by customers and see problems through to resolution. • Research, troubleshoot, and identify solutions to resolve customer issues. • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. • Provide prompt and accurate feedback to customers. • Crave knowledge and continue to hone and improve your own technical and non-technical skills.