Account Director - CX (Remote) at Blue Acorn iCi | Torre

Account Director - CX (Remote)

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Full-time

Legal agreement: Employment

Compensation
USD66K - 89K/year
Non-negotiable
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Hybrid (United States)
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Posted about 5 years ago

Requirements and responsibilities


Sales initiatives (60%): • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. • Generate incremental revenue for existing client and own the opportunity management cycle: Prospect-Evaluate-Propose-Close • Maintain the sales pipeline with accurate depiction on types of opportunities, close probabilities, and close dates for proper resource planning by our operations team • Create and present proposals for opportunities • Create and present Quarterly Business Reviews • Coordinate and execute strategy sessions • Work with Solutions Engineer and/or project team to quote prices, scope the opportunity and deliver proposals Thought Leadership (30%): • Maintain knowledge in Blue Acorn iCi offerings and services • Maintain knowledge in Digital Transformation trends • Attend industry events • Participate in quarterly content campaigns Project Involvement (10%): • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client • KPI/Roadmap coordination with Project Team
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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