About the roleAt Pair Eyewear, we believe in placing our people at the center of everything we do. We are dedicated to fostering a joyful and dynamic workplace, providing our employees with an environment where they can thrive and make a meaningful impact.Pair Eyewear is looking for an experienced Senior Business Systems Analyst to become team member #2 on our Business Systems team. This team is responsible for overseeing all business systems initiatives at Pair Eyewear, including new system implementations, existing system enhancements or integrations, and system administration. Reporting to our Business Systems Senior Manager, you will help to define the future of the Business Systems team at Pair, with the primary goal of improving the efficiency, scalability, and longevity of our internal architecture.What You’ll Do:Implement new business systems and enhance existing business systems (including NetSuite ERP, WMS, PLM, planning software, and others) alongside Business Systems Senior Manager and project stakeholdersIdentify areas of improvement in current business processes and systems by engaging with cross-functional system users and company leadershipDesign thorough, scalable solutions to address identified areas of improvementIntegrate new and existing systems using an iPaaS tool, EDI, or other method of integrationCoordinate business system project timelines alongside Business Systems Senior Manager and/or 3rd party service providersTriage and resolve business systems-related tickets and enhancement requests submitted by end usersDevelop materials or conduct sessions to assist in training system end usersContribute to development of the Business Systems team’s project roadmap, aimed at improving overall systems efficiency and addressing internal stakeholder requestsWho You Are:Strong communicator with a proven ability to translate business requirements into system solutions“Jack of all trades” business systems expert, with experience across all functional areas (sales/order management, inventory management, procurement, accounting, etc.)Strong collaborator and problem solver with team members and cross-functional partners, as well as an independent worker when troubleshooting issues or learning new system functionalityDiscerning when estimating project priorities, scope, and level of complexityCurious and open-minded when evaluating new systems or solutions, and willing to try new methodologies when necessary for a given projectComfortable and confident in front of leadership, project stakeholders, and end usersExcited by the opportunity of building out our team’s infrastructure and processesNeed to Have:4-6 years of experience implementing business systems in start-up or growth stage settings2-3 years of experience with implementing and/or administering NetSuite ERP (experience must include inventory management)Familiarity with business requirements of an eCommerce-based, DTC companyNice to Have:NetSuite ERP experience across Order to Cash, Design to Build, Procure to Pay, and Record to Report process areasExperience integrating Shopify (or other industry-leading webstore) with downstream business systemsExperience implementing, administering, or using a WMS toolExperience implementing or administering an EDI integration toolExperience with integrating business systems via iPaaS (specific experience with Workato a plus)Experience developing and troubleshooting SuiteScripts or JavaScriptExperience with HTML for custom forms/email templates in NetSuiteSome Benefits and Perks of Working At Pair:Health, vision and dental insuranceGenerous vacation policiesCompetitive salaries with equity opportunitiesRetirement savings plan optionsFree eyewear (plus discounts for family and friends)At Pair, we carefully consider a wide range of factors when determining compensation. These considerations can cause your compensation to vary. The pay range for this position is expected to be between $130,000 - $140,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives.Pair is an equal opportunity employer.
