About the roleLongbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies. We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that’s aligned to the customer’s business objectives and supply chain initiatives.In this role as a Sr. System Analyst, you should have an analytical mind and a strong business acumen. Problem-solving skills and attention to detail are essential. You will support every phase of LBA's implementation lifecycle. Support your project team to complete project strategy and planning activities. Help analyze, design, and build internet supply chain solutions. With guidance from your project team, execute testing and rollout plans.Once you join our team, you will…Provide product consulting and transfer of knowledge to the client team.Assist with configuration of solutions to meet customer requirements.Assist with RF device, printer, and other device configuration and support as needed.Assist client team members through all phases of the implementation.Assist project team members to manage client expectations to accomplish project success.Develop and execute test plans, validate test results, and manage customer acceptance testing.Accurately capture and report within time and project tracking tools (JIRA/RUNN) to ensure customers are properly invoiced for delivered services.Assist customers with testing as appropriate based on the WMS/WLM solution being deployed.Identify add-on implementation opportunities and present these opportunities to your project lead.Meet with customers and LBA team members to consult, configure, implement, and support client requirements.Apply product knowledge and expertise to improve customer satisfaction on all LBA projects.Follow LBA's implementation methodology, policies, and procedures, including coding standards and creation/execution of test plans.Maintain professional interaction with customers and LBA team members.Complete accurate daily time entries and descriptions in time keeping tools (JIRA/RUNN).Provide timely/accurate updates on project activities.Adhere to all Longbow Policies and Procedures.Skills & ExperienceMinimum Bachelor’s degree in Computer/Software Engineering or related degree.Experience in a relevant discipline.Ability to work independently as well as part of a team.Expertise in supply chain software systems (e.g., WMS, WLM, TMS) both as functional and technical analyst is highly desirable.Able and willing to travel up to 50%.Strong knowledge and work experience with SQL, JavaScript, and database technologies.Strong knowledge of SQL Server and Oracle.Strong knowledge and work experience with C/C++, C# and Java programming languages.Operating systems – Windows and UNIX.XML/HTML, MOCA, Python/Perl, Visual Studio/Visual Basic.Microsoft Office, Microsoft Project and Visio.Why Join Longbow?Supportive work environment.Work/life balance.Competitive Salary.4-weeks of paid vacation.6 paid sick days and 2 paid personal days per year.Excellent health and dental benefits, eligible as of your first day.Group RRSP/401k Matching.Work from Home.Additional informationLongbow Advantage is an equal opportunity employer; all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.We are not able to assist with relocation or work permit applications for this role.All your information will be kept confidential according to EEO guidelines.
