We are seeking to fill the role of Underwriting Support Specialist. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.ResponsibilitiesAttend and participate in all team meetingsPerform Quality Control audits on each staff member monthlyMonitor the loss mitigation pipeline and identify any gaps in our reviewReview foreclosure sale date report and ensure all files with FC sale dates are addressedEnsure daily reports are pulled and available to managementAnswer inbound phone calls, return voicemails, escalations, and all other requests within 24 hours from receiptHandle all written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneysAssist with new hire training, including audit of all files during initial training periodAble to train and underwrite to all investor guidelinesAble to react to change productively and handle other essential tasks as assignedAll other duties as assigned.QualificationsHigh School Diploma or equivalent required.3 years Collections, Loss Mitigation, or other mortgage banking, mortgage servicing or real estate related experienceProficient in all Loss Mitigation workout types and all agency (FHA, VA, FNMA, FHLMC) guidelinesProficient in MS Office Windows, MS Word, MS Excel, MS OutlookLPS/MSP experienceAbility to work independently in a fast-paced environment as well as part of a team and focus on resultsAbility to multi-taskAbility to structure a workout that serves the best interests of the homeowner/investor/insurer/clientDesired Skills and QualificationsAssociates degree preferredTotal RewardsLoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insuranceTime Off: Paid holidays, vacation, and sick leaveRetirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plansWellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-beingEmployee Recognition: Programs that celebrate achievements and milestonesLifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.Compensation Range: $22.45 - $37.69 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.Build Your Future with LoanCare®At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.Here, you’ll find:A culture that helps you thrive, with resources and support to fuel your growthFlexibility to work remotely, while staying connected through virtual engagementOpportunities to make a real impact in an industry that touches millions of livesIf you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.WHO WE AREAbout us … LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.WORK CONDITIONSWorking conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.EQUAL EMPLOYMENT OPPORTUNITYLoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
14 days ago