Instructional Designer (Articulate Storyline/Adobe) - Full Remote Portugal at HumanIT Digital Consulting | Torre
Instructional Designer (Articulate Storyline/Adobe) - Full Remote Portugal
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Instructional Designer (Articulate Storyline/Adobe) - Full Remote Portugal

You'll shape frontline employee growth, designing digital learning experiences that drive strategic business initiatives.
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Full-time

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Emma of Torre.ai
about 2 months ago

Requirements and responsibilities


About the opportunityThis is a rare chance to join a well-known Swiss telecommunications leader - one of Europe's most innovative challenger brands - through their growing Portugal hub. You'll be part of a forward-thinking team that genuinely invests in people development, where your work directly shapes how thousands of frontline employees learn, grow, and perform.Project & contextYou'll be embedded in the Learning & Development function of a fast-moving Telco environment, collaborating with stakeholders across Portugal and Switzerland to design digital learning experiences that support strategic business initiatives. The focus is heavily on behavioural and soft-skills development - helping frontline teams grow in areas like communication, leadership, and interpersonal effectiveness. The scope spans the full content lifecycle - from stakeholder alignment and instructional design through production, delivery, and continuous optimisation. This is a full-remote position, with occasional in-person visits to the Lisbon office for team events or when the Swiss team is in town.What we're looking forBackground in Psychology, Behavioural Sciences, Instructional Design, Adult Learning, or a related field — formal degree preferred, particularly in areas connected to human behaviour and developmentProven experience designing and developing soft-skills learning content — communication, leadership, emotional intelligence, teamwork, or similar behavioural competenciesDeep understanding of adult learning principles and learner-centred design, with the ability to translate behavioural concepts into engaging, actionable digital experiencesAdvanced proficiency with Articulate Storyline and graphic design tools such as Adobe Creative Suite or CanvaExperience with Learning Management Systems (LMS) and familiarity with SCORM/xAPI standards for content deployment and trackingStrong conceptual thinking and storytelling skills — able to make abstract soft-skills topics concrete, relatable, and measurable through digital modules, storyboards, quizzes, and assessmentsProven ability to collaborate with Subject Matter Experts (SMEs), project managers, trainers, and communications specialistsSolid project management skills — comfortable managing multiple content development projects simultaneously, meeting deadlines, and managing stakeholder expectationsExperience using learner feedback, performance data, and evaluation metrics to drive continuous improvementAdvanced user of PowerPoint and Microsoft Office SuiteHigh attention to detail with a consistent focus on quality, accessibility, and user experienceFluent in English (B2 minimum) — required for daily communication with Swiss stakeholders and cross-functional teamsNice to haveBackground or coursework in organisational psychology, cognitive science, or behavioural economicsExperience designing learning content in a Telco, customer service, or frontline employee contextFamiliarity with UX principles applied to learning designKnowledge of German, French, or Italian (Swiss market context)Experience with version control and documentation practices in learning development workflows
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