You are someone who is experienced in the development and management of food safety and quality programs in the food industry.The Senior Manager, Quality Assurance reports directly to the Director of Quality Assurance & Quality Management Systems (QA & QMS) and is responsible for the integration of Quality with Supply Chain, Marketing, Sales and R&D. Key areas of responsibility include the incorporation of food safety and product quality in all products from concept to commercialization and in-market performance including customer/consumer complaint investigation. In addition, this role will support the technical development and leadership of Quality Programs, as well as building up the capabilities of the Product Quality and Field Quality team. This Role is also expected to perform many of the tasks done by the Product Quality and Field Quality roles.Field Quality is responsible for sanitary design reviews, equipment process evaluations, engineering-led installations, and FATs. You help implement high-impact improvements across co-manufacturers and warehouses, create technical scorecards, and integrate engineering requirements into the Quality system. They are involved in strategic site assessments of Suppliers (i.e., Warehouses, Contact Manufacturing and occasionally Material Suppliers,).Product Quality is responsible for the incorporation of food safety and product quality in all products from concept to commercialization and in-market performance. This includes the investigations into product conformance and customer complaint issues. In addition, this role will support the technical development and leadership of Food Safety and Quality Programs.In This Role, You Will:Lead, coach, and develop the Product Quality and Field Quality team.Deployment Field Quality resources of assignments with a focus on reviews of Suppliers facilities.Manage food safety and quality risks, gaps, and opportunities for products including new and current products, processes & systemsEnsure that OUAF and Contract Manufacturer's Quality Policies are adhered to and monitoredManage and deploy Quality Assurance programs across co-manufacturing partners, and functional areas, and influence Operations leadership with quality best practiceStay abreast of product quality through product reviews and quality assurance programs, working with R&D, Sales, and MarketingMaintain strong partnerships & linkage with R&D, Marketing, Logistics, and Co-manufacturing operations to drive sustainable and reproducible product supply from concept to product commercialization and quality improvementOversee and improve quality aspects of product launches by supporting the commercialization processGuide Product trials by establishing Process Baselines, Quality attributes desirable ranges/targets and ensure Process compliance and sustainabilityLead investigation of in-plant, distribution, customer and consumer quality incidents (e.g., foreign material, food safety, quality non-conforming product), identifying root causes and facilitating corrective action with teamsManage the onboarding process of new co-manufacturing partners, product, equipment, packaging start-ups and commissioningFacilitate and drive implementation of OUAF Quality Management System which includes documentation and measures of performance of key Quality programs – including Supplier approval, internal and external audit requirements, product development, FSMA compliance, HARPC plans, Cost of QualityDrive food safety/quality risk assessments, participate in planning/execution and reviewing of required sampling programs and data, develop and refine product specifications, and ensure execution of said specificationsDefine, track, and report Quality Key Performance Indicators, and direct resources toward the continuous improvement initiatives they surfaceAll other duties as assignedIn This Role, You’ll Bring With You:Demonstrated skills influencing components of the company, tough-mindedness, vision, and political savvy to manage internally and externally. Assertive, yet collaborative.Minimum education required: BS Food Science Degree or related Science degree education desiredYears of relevant experience: 7+ years in the food industry, preferred CPG experiencePrior leadership, managerial, or supervisory experiencePCQI and/or HACCP certifiedPlant production experience and strong knowledge of Product processingExpert abilities and decision-making for Food Safety, Regulatory, and Quality challengesAble to manage multiple responsibilities with urgency via prioritization and program management skillsAbility to drive organizational alignment on Quality objectives with an enterprise-wide mindset, and the adaptation of structure, processes, and systems to achieve objectivesRecord of leadership and demonstrated success in collaborative development, documentation, planning, and implementation and continuous improvement of quality systemsKnowledge of Quality Standards, Systems, and Quality Policies, with skills and ability to execute against requirementsCapable of influencing development steps used in the Innovation and Commercialization process to leverage design in achieving consumer safety and quality objectives (for example, Food Safety Plan Assessment), driving improvement of consumer-based specificationsStrong knowledge and general business acumen to support and influence Marketing and R&DCapable of engaging other business Functions in the development and standardization of; Quality manuals, policies, procedures, data templates, audit standards and procedures, and Quality Key Performance IndicatorsTakes initiative, and sets high standardsAble to manage, coach, and develop people, talent, and skillsAble to demonstrate & execute leadership behaviorsStrong business partnering and relationship management skillsPrevious exposure to cross-functional work between sustainability and operations preferredGenuinely passionate about improving childhood nutrition for a healthier and happier planetKnowledgeable in Statistical Process Control programs, Design of Experiments, and Process capability studiesSolid knowledge of Microsoft Suite, Outlook, Slack, and other professional platformsUp to 40% travel required: Some months may be less or more depending on project work.Although this role is a remote work-from-home position, travel to co-manufacturing partner locations is expected. In addition, we “Farmers” do meet as a company and/or as a department a few times a yearMust reside in the United States to be considered for this positionPlease note that visa sponsorship is not available for this positionAdditional:Remote-first work environmentAnnual Bonus401(k) program + 4% company match after three monthsNew Hire Remote Life Stipend + annual Nourish and Nurture AllowanceMonthly Cell and Internet Stipend /Monthly auto, cell, and internet stipend (some sales roles)Quarterly Farm-to-Fridge home deliveries and Employee DiscountsNew Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon a Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journeyUnlimited Paid Time OffPaid Volunteer TimePaid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national electionsMedical Insurance for the employee is covered at 100% on select plans, with additional plan options at a reduced cost to the employeeVision and Dental Insurance are covered at 100% for the employee and dependentsLife insuranceFlexible spending account (Medical & Dependent Care) and Health Savings Accounts for applicable plansEmployee assistance program (EAP)All other benefits, leaves, and insurance as required by law, based on your specific residenceAnd so much more!Who We AreOur Purpose: Drive systemic improvement in childhood nutrition for a healthier, happier, and more equitable world.Our Business: At Once Upon a Farm, a better story starts here. We're on a greater mission in providing organic, crave-worthy, snacks and meals for children of all ages. Our recipes are crafted with only the best organic ingredients – whole fruits and veggies, cold-pressed (our pouches), or freshly frozen (our meals) to perfection– to support your growing kids at every stage. Each of our organic, non-GMO, non-dairy recipes contain no added sugar and are free from artificial flavors, colors, and preservatives – just simple, real, nutritious snacks your entire family will love.We support and champion farmers who supply the highest-quality organic ingredients for our foods. We help parents keep their promise to provide the best nourishment for their children’s bodies and souls. We treat our consumers, customers, suppliers, investors, and all our valued employees with the same high level of dignity and respect that we expect from others. We will always fight for and support efforts to drive positive social change and food justice for the benefit of parents, kids, and families. Lastly, we foster an entrepreneurial and collaborative culture that values humility, honesty, passion, positive social impact, and fun.Our Team: We’re all fully remote, which makes us a highly collaborative, dynamic, and supportive bunch. We share a singular mission to make the world a better place through the highest quality, most delicious, nourishing, and nutritious products made accessible to every home, from our farms to your fridge. And while we’re invested in our product, we’re equally invested in one another's success.Once Upon A Farm is a purpose-driven brand made up of an inclusive group of individuals with diverse backgrounds, passions, and beliefs. We hire self-motivated, independent thinkers, and those who are genuinely passionate about improving childhood nutrition for a healthier and happier planet. Bring your whole self to your work at Once Upon A farm, a proud equal-opportunity employer. In your application, please feel free to note which pronouns you use.
about 1 month ago