Job Description SummaryGrid Automation provides a complete range of innovative products, systems and services covering the design, manufacture, commissioning and long-term maintenance of Substation Protection and Automation solutions. The Technical Applications Engineer (TAE) supports the Commercial team in the coordination and execution of all technical and commercial activities within the Grid Automation business. A vacancy has arisen for a TAE role within South Europe (SEU). The successful candidate will be part of a regional Europe TAE team, with a primary focus on ITALY, while also supporting technical and commercial activities across the wider SEU region, including Spain, Portugal and other assigned countries.Job DescriptionThis is a key technical role within Grid Automation, combining deep engineering expertise with customer interaction and commercial support. The role plays an important part in enabling the digitalisation of substations and supporting the energy transition across Europe, with a strong strategic focus on the ITALIAN market while contributing to the broader South Europe region.Essential Responsibilities:Review, analyze and resolve customer application enquiries using sound engineering principles, ensuring compliance with business standards, procedures and delivery requirementsProvide technical support across the full Grid Automation portfolio, including Digital Control Systems, Substation Automation, Protection systems, RTUs, network management and OT cybersecurity solutionsSupport Sales and Commercial teams in defining optimal technical solutions, product positioning, customer presentations and technical negotiationsContribute to and complete formal technical tenders in line with customer specifications and business requirementsDeliver customer training on application, configuration and operation of Grid Automation solutionsParticipate in customer meetings, site visits, seminars, conferences and industry events as requiredQualifications/Requirements:Degree in Electrical, Electronic or Telecommunications Engineering, or Computer ScienceProven experience in a customer-facing engineering roleStrong and deep understanding of Power Systems fundamentals is essentialSolid knowledge of Protection & Control principles and Substation Automation systemsExperience with IEC 61850-based Substation Automation solutions (highly desirable)Understanding of RTUs, HMI systems, network protocols and OT environmentsCybersecurity experience in OT environments (preferred)Ability to analyze complex technical applications and produce clear technical reportsCommercial awareness and ability to work effectively with Sales teams and customersWillingness to travel domestically and internationally within the SEU regionMANDATORY: Italian and English (business fluent)Highly valued: Spanish, Portuguese, or Balkan languages (Serbian, Croatian, Romanian, etc.)Desired Characteristics:Strong communication, presentation and interpersonal skillsAbility to manage multiple technical enquiries in parallelStrong problem-solving mindset with structured engineering thinkingCustomer-focused, proactive and solution-oriented approachAbility to work effectively in a regional and cross-functional environmentA National Collective Bargaining Agreement ('NCBA' - Metalworking) is applicable in relation to the position. Below, we indicate the relevant provisions of the remuneration regulations applicable at the Employer. The available benefits based on the currently effective CBA and company policies include the following:Stipendio Base: La retribuzione seguirà le tabelle salariali previste dal CCNL di categoria Metalmeccanico IndustriaBase salary: The remuneration is established according to the Metalworking CBA salary scale, which defines job groups and minimum salary levels.Pensione Integrativa (Cometa): Tutti i livelli sono eligibili, ad eccezione dei dirigenti. Contributo del datore di lavoro: 2% (2,2% se under 35). Contributo del dipendente: 1,2%. Base di calcolo: retribuzione mensile lorda.Pension Fund (Cometa): All levels are eligible, except executives (dirigenti). Employer Contribution: 2% (2.2% if under 35). Employee Contribution: 1.2%. Base: monthly gross salary.Assistenza Sanitaria (Metasalute): Assistenza sanitaria prevista da CCNL. Il dipendente ha la possibilità di rinunciare alla copertura di base optando per l'assistenza sanitaria integrativa offerta da Generali.Medical Benefits (Metasalute): Healthcare coverage provided under the NCBA. The employee can choose to be canceled from this basic coverage and be enrolled in the supplementary healthcare coverage offered by Generali.Assistenza Sanitaria Integrativa (Operai, Impiegati e Quadri): Assicurazione Medica integrativa con Generali - copertura come da Booklet informativo (inviabile su richiesta), può prevede un contributo del dipendenteMedical Benefits (Not Executives): Additional Medical coverage provided by Assicurazioni Generali - coverage as outlined in the information booklet (available upon request), it may requires an Employee contribution through salary sacrificeMensa o Buoni Pasto: Ticket elettronici (Edenred) del valore minimo di €8 fino a €12,50 per ogni giorno lavorato a seconda della Sede di Lavoro. Non convertibili in denaro o accesso alla mensa aziendale ove presente con contributo a carico del dipendente pari a €0,90 a pasto.Canteen or Meal Vouchers: Electronic meal vouchers (Edenred) with a minimum value of €8 up to €12.50 for each day worked, depending on the place of work. Not convertible into cash, or access to the company cafeteria where available, with an employee contribution of €0.90 per mealWelfare: € 250 di credito annuale come da CCNL disponibile su portale dedicato per rimborsi spese istruzione, sport, viaggi o previdenza.Flex Benefit: € 250 of annual credit as per NCBA available on a dedicated portal for education, sports, travel, or pension reimbursements.Assicurazione Infortuni: Impiegati, operai e quadri L'assicurazione prevede un capitale pari a 6 volte la retribuzione annua lorda (RAL) in caso di decesso e 7 volte la retribuzione annua lorda (RAL) in caso di disabilità permanenteAccident Insurance: White Collars, Blue Collars and Managers Insurance policy provides for 6 times Gross Annual Salary in case of death and 7 times Gross Annual Salary in case of permanent disability coverageInvalidità permanente da malattia: Impiegati, operai e quadri L'assicurazione prevede un capitale pari 1 volta la RAL, massimo €200.000Permanent disability due to illness: White Collars, Blue Collars and Managers Insurance policy provides for 1 time Gross Annual Salary, up to €200,000 coverageAssicurazione Vita: L'assicurazione prevede un capitale pari 2 volte la retribuzione annua lorda (RAL)Life Insurance: Insurance policy provides for 2 times Gross Annual Salary coverageEAP - Supporto Dipendenti: Supporto globale psicologico, legale e finanziario 24/7Employee Assistance Program: Global 24/7 psychological, legal, and financial support.Smartworking: Smartworking fino a 10 gg/mese per ruoli idonei.Flexible working: Flexible working up to 10 working days per month for eligible roles.Reperibilità: Solo per la Sede Troia (FG), Agrigento, biz Onshore Wind Service - indennità giornaliera per giornata di reperibilità €124 lordoOn-call duty: Only for Troia (FG) and Agrigento sites, Onshore Wind Service Business Work Location - € 124 gross daily on-call allowance per on-call day.Trasferta: Solo per la sede Troia (FG), Agrigento, biz Onshore Wind Service - indennità 20% della retribuzione giornaliera per giornata di permanenza fuori dalla sede abituale di lavoro che implichi pernottamento fuori dalla provincia di residenza.Business trip allowance: Only for Troia (FG) and Agrigento sites, Onshore Wind Service business Work Location -Allowance equal to 20% of daily remuneration for each day spent away from the usual place of work, which involves an overnight stay outside the province of residence.Additional InformationRelocation Assistance Provided: No
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