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Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. About the RoleAs Finance Manager, you'll be the operational engine of our FP&A function — owning financial planning, headcount management, and reporting while partnering with RevOps on GTM capacity planning and supporting Deal Desk on pricing. You'll work directly with our Sr. Director of FP&A with high visibility into company leadership. High-ownership, high-impact, and broad in scope.What You'll DoFinancial Modeling & Headcount PlanningMaintain the company financial model with a focus on headcount planning across departments.Manage the HC request and approval process with HR, Recruiting, and department leads.Own budget tracking and proactively flag variances.GTM & RevOps PartnershipOwn sales and pipeline generation capacity planning models with RevOps.Support Deal Desk with ad-hoc pricing analysis and own the deal desk pricing and cost model.Close ReportingPrepare month-end and quarter-end close reporting packages.Build KPI dashboards and surface insights for leadership in clear, accessible narratives.Financial Software Tool ImplementationPartner with the Sr. Director of FP&A to implement a modern Financial Planning solution, migrating our planning processes off Excel.QualificationsWe're looking for someone who actively explores and applies AI tools — including Claude — to automate workflows, improve analysis, and work smarter. Curiosity and initiative matter more than prior experience with any specific tool.4–7 years of FP&A experience, ideally at a high-growth SaaS or technology companyStrong financial modeling skills in Excel with eagerness to move into a modern EPM platformExperience with headcount planning and cross-functional budget managementComfortable working with GTM data and partnering with RevOps or Sales FinanceHighly organized, detail-oriented, and an effective communicator with non-finance stakeholdersSelf-starter who thrives with ownership in a fast-paced environmentNice to HaveExposure to Deal Desk, pricing analysis, or sales capacity modelingPrior experience at a Series B–D startupBenefitsCompetitive compensation & equity, aligned with experience and market benchmarksComprehensive medical, dental, and vision insuranceRemote-first culture with opportunities for in-person collaborationProfessional development budget for courses, conferences, and ongoing learningGenerous PTO and holidaysInclusive culture committed to diverse backgrounds and perspectivesCompensation at Cresta:Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.Salary Range: $140,000 - $170,000 + Equity
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