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Responsibilities
Join OpenAI’s User Operations team to support customers in adopting AI and enhancing their product experience.Resolve complex technical issues, provide guidance, and improve customer experience in a fast-paced environment.Requirements:5+ years of experience in User Operations, Engineering, or Support Engineering in tech startups or fast-paced environments.Proficient in using emerging technologies (e.g., Codex, ChatGPT) and scripting (e.g., Python) for automation.Strong SaaS troubleshooting skills and ability to communicate effectively with customers and internal teams.Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent experience.Benefits:Opportunity to shape world-class support in an AGI-driven future.Work in a collaborative environment with cross-functional teams to drive operational excellence.
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