Freelance Customer Support Agent - $13/hr at The HOTH | Torre
Freelance Customer Support Agent - $13/hr
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The HOTH

Freelance Customer Support Agent - $13/hr

The HOTH
Posted by
Former Torrex
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Freelance
Recurrent
Compensation USD13/hour
Non-negotiable
location_on
Hybrid (United States)
Posted about 6 years ago

Responsibilities

We’re looking for a customer service rockstar to join our freelance support team! In the last year, The HOTH has more than doubled in size and we want to make sure we’re delivering the best service possible to our customers while having a great time doing it. As a HOTH support agent, you will be the primary resource for getting customers answers to their inquiries and an important liaison between our customers and our production team. Daily tasks include providing the best response or route for customer inquiries via Live Chat or email, providing industry-leading customer service, and supplying HOTH Culture to our customers via digital communication. This is an entry-level, remote work position with one of the fastest-growing companies in the SEO & Internet Marketing space. We also offer multiple avenues for growth for HOTH freelancers within the company. We will provide you with all the SEO and HOTH product training necessary to be successful in this role through a 2 week paid training period. Pay for this role will begin at $13/hr. After the initial 60-day training phase, freelance agents will be eligible for pay increases. Other advantages of this 1099 freelance position include: • The ability to work-from-home • Flexible hours - you choose your shifts! • Time-and-a-half pay opportunities on weekends • Part-time or full-time hours supported (min. 20 hours and max. 50 hours per week) • Weekly pay on Mondays
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