Native Japanese - Customer Service Representative at Recruitify | Torre
Native Japanese - Customer Service Representative
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Native Japanese - Customer Service Representative

Recruitify
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Emma
Emma
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Full-time

Legal agreement: Employment

Base compensation MYR9.8k/month
~USD2.4k/month

+ Health insurance

Non-negotiable
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NU TOWER 2, Jalan Tun Sambanthan, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted 9 months ago

Responsibilities

ROLE: Native Japanese- Customer Services 📌 Location: Kuala Lumpur, Malaysia. ✅ Total Salary: RM 9,500+ RM 300 KPI Allowance ✅Project: Travel Account ✅Language: Japanese ✅Headcounts: 10 ✅Work hour: 9am-6pm only (Mon-Sun 2 off days rotational) ✅Joining Date: 21st February, 2026. ✅Education: Diploma & Degrees ✅Experience: at least 1 Customer Servie experience. ✅ Job Description ・ Candidates must possess at least Diploma or Bachelor’s Degree. ・ Ability to multitask, set priorities and manage time effectively ・ Familiarity and experience with a smartphone, online shop and other online apps ・ Detail-oriented person ・ The candidate must have a service-oriented attitude ・ An outgoing person who is friendly but remains professional ・ Willingness to work on a shift, including working on a holiday ・ Knowledge of customer service practices and principles ・ a focused attitude for solving customer’s issues quickly and comprehensively ・ Customer focus and adaptability to different personality types ・ Ability to deal with stress and work pressure ・ Speaker from Japan with B1/B2 English skill (Japan Market) ・Recent graduate with background in tourism, hospitality or related field or Minimum 1- year experience in the travel / tourism industry and customer support.
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