Sales Operations & Fulfillment Specialist — Fully Remote at Additive Plus

We are an international company in industrial additive manufacturing seeking a Sales Operations & Fulfillment Specialist to manage the post-sale execution cycle, including payment control, purchasing, production coordination, packaging, and delivery of equipment, materials, printed parts, and customer samples. This role is the operational core of the company, turning signed deals into successful deliveries and satisfied clients. Responsibilities * Manage the full post-sale cycle for equipment, materials, 3D printing services, samples, and finished parts. * Monitor incoming payments and coordinate with finance. * Purchase from vendors in the USA, Europe, and Asia. * Organize and control shipments and documentation. * Coordinate production timelines with the internal lab. * Work with freight forwarders and customs brokers. * Maintain accurate deal stages in HubSpot, Trello, and Asana. * Communicate with customers and resolve delivery issues. Critical Areas * Ensure all necessary documents are complete to avoid shipment failures. * Verify vendor accuracy to prevent losses. * Follow up on payments to keep production on schedule. * Maintain correct CRM status to keep the sales team informed. Requirements * Highly organized, self-driven, and disciplined. * Comfortable managing parallel processes. * Proficient with digital tools. * English fluency. Success Metrics * Accurate CRM data. * On-time deliveries. * Minimal errors. * Fast response times. * Positive client feedback.

Sales Operations & Fulfillment Specialist — Fully Remote

Emma

Responsibilities

Skills wanted:

Language(s) required:

Ashkhen Ovsepyan

Ashkhen Ovsepyan

About Additive Plus:

mission:

additiveplus.com/

Admin access needed