About Stream CompaniesStream Companies is a full-service, fully integrated advertising agency built for brands that want to move forward. Founded in 1997 and headquartered in Malvern, Pennsylvania, we partner with clients to launch, position, and manage brands through both full-service relationships and project-based work. We operate with an entrepreneurial mindset—collaborative, curious, and always pushing what’s next. By combining strategic planning, creative development, media planning and buying, digital, interactive, television, production, and co-op management with cutting-edge technology, we deliver integrated solutions designed for today’s marketing challenges. Stream Companies is seeking a Salesforce Administrator focused on Sales Cloud to support the day-to-day operation, stability, and usability of our companies’ Salesforce environment(s). This role is responsible for core CRM administration, Sales Process support, Product and Price Book maintenance, Automation, and Data Hygiene. The administrator will occasionally interact with Opportunity Products or the Product Catalog at an administrative level, while architectural design and revenue/billing logic are owned by a Salesforce Developer/Architect and other systems owners. This individual must be able to create and maintain an optimal, easy to use, flexible experience within our Salesforce instance through administration, training, maintaining data integrity and the ability to work and communicate effectively with a fast-paced team.Primary ResponsibilitiesSalesforce Sales Cloud AdministrationAdminister and maintain Salesforce Sales Cloud configuration, including objects, fields, page layouts, record types, and validation rulesLead, Account, Contact, and Opportunity lifecycle configurationSupport user onboarding/offboarding, roles, profiles, and permission set assignmentMaintain data hygiene through required fields, validation, deduplication, and routine auditsCreate and maintain reports and dashboards for Sales, Ops teams and leadershipBuild and maintain Flows and configuration level automation to support Sales workflows (routing, task creation, field updates, approvals)Opportunity and Product Support (Administrative Only)Perform limited administrative updates related to Opportunity Products and the Product Catalog, such as:Adding or updating non-billing fieldsPage layout or picklist updatesVisibility, permissions, and minor configuration changesImplement updates designed by a Salesforce Architect and escalate questions when changes may impact product structure or billing logicIntegrations and CoordinationSupport Salesforce integrations from an admin and monitoring perspective (e.g., marketing automation tools)Coordinate with internal stakeholders, vendors, or architects on integration issues.Salesforce and Project Level SupportTroubleshoot day-to-day Salesforce issues and provide user support and enablementTimely customer-focused response to Salesforce related help-desk tickets.Maintain centralized documentation within Confluence for all updates and changes made to the platform.Develop content for training materials in conjunction with our Learning and Development teamCommunicate, manage your tasks and worklist within our project management system.Security - Follow all IT security processes and procedures documented in the company's Information Security Policies.QualificationsSalesforce certified administrator or Salesforce advanced administrator certification – must provide proof of current certification. ~3 years of hands-on Salesforce Administrator experienceStrong understanding of Salesforce Sales Cloud fundamentalsExperience supportingLead to Opportunity workflowsSales process configuration and automationProficiency with Salesforce FlowsExperience managing permissions, roles, profiles, and permission setsComfortable making admin level updates to Opportunity Products and Product Catalogs under architectural guidanceStrong troubleshooting skills and attention to detailSkills and ExperienceOrganized, reliable, and detail orientedComfortable operating within clearly defined ownership boundariesStrong communicator who knows when to escalate questions vs. execute changesAble to turn ad hoc requests into structured, documented updatesUser focused mindset with patience for day-to-day Sales supportDemonstrated ability to meet deadlines, and handle and prioritize simultaneous requests.Creative and analytical thinker with strong problem-solving skillsWhy This Role MattersSalesforce is a critical system for our Sales and Operational teams. This role ensures the CRM is stable, usable, and well maintained, allowing architects and RevOps partners to focus on complex design work while Sales can operate efficiently day to day.This is a great opportunity for an Admin looking to deepen their Sales Cloud expertise in a well governed environment with clear ownership lines.We are an eVerify employer
