Job SummaryUnder general supervision and reporting to Director of Quality Operations, the Quality Operations Manager serves as a vital link between the Prime Aerospace customers, their suppliers, and the TADRA Quality Assurance field team for executing and expanding on key initiatives inside of the supplier quality organization. Applicants must have experience in aerospace manufacturing and hands-on quality expertise. The ideal candidate will have demonstrated problem solving skills and the ability to be flexible in high pressure situations.MUST BE A US CITIZEN- BILINGUAL PREFERREDESSENTIAL JOB FUNCTIONS - Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.Build an organization including management and working teams, deployed within regional zones, to support TADRA’s business plan and objectivesDeploy the necessary team to a wide range of commodity suppliers throughout the US and InternationalResponsible for procedures, processes and Quality System development and implementationParticipate in Business Development opportunities, including presentations, RFP responses and contract developmentOversee training development and implementation across the organizationDirect formal/informal problem-solving initiatives within the supply baseLead, motivate and coach a diverse set of quality engineers and managers tasked with exceeding customer requirementsDesign, implement and document procedures and process control, testing and inspection requirements and process improvementEstablish and implement metrics (process capability, control charts, yield, for measuring effectiveness and to enable managers to make sound product quality decisions and planningEstablish collection of analysis systems of statistical data to predict trends that will affect improvement of product qualityPerform other related job duties as requiredKNOWLEDGE, SKILLS AND ABILITIESKnowledge of:Quality tools and processes and AS9100 rev DFAA, EAR, and ITAR standards and regulationsAircraft Parts and Material Conformity InspectionsSpecial Processes (i.e., heat treating, chemical processing, welding, NDT)Business tools including technology and may include the use of statistics and formulas.MS OfficeSkills:Fluent English – reading and writing is requiredStrong mechanical aptitudeStrong organizational skillsProfessionalism, integrity, and exceptional attention to detailStrong independent decision-making skills; excellent analytical skills and professional judgmentExcellent interpersonal, written, and verbal communication skillsAbility to:Ability to work as an effective team memberEstablish and maintain effective working relationshipsPass pre-hire background check including credit screeningSupervision Exercised:The work is performed under general supervisionThe Quality Operations Managers will have direct reports including but not limited to SQEs, SDSs, and SPAsEDUCATION AND EXPERIENCE15+ years of hands-on experience as a Quality Engineering in an Aerospace Manufacturing Environment5-10 years FAI experience with AS9102 (FAI) ProtocolHands-on inspection experience and ability to use basic inspection tools and equipment (e.g. calipers, micrometers, gauges, etc.)Working knowledge and experience with inspection methods, techniques, and protocolsStrong understanding of Engineering Mechanical Processes, Standard Drawings Conventions, Interpreting Drawing, Specifications and GD&T5-10 years' experience hands-on experience with the ISO9100 and AS9100 Quality Management Systems Processes, especially in Production, Quality, and logisticsExperience leading customer auditsProject management, time management, problem solving and organizationUS citizenship requiredVision exam is required prior to hire.Requirements are as follows:The General Vision Acuity Test shall be performed by an Oculist, Optometrist, or other professionally recognized person. The following requirements shall apply.Near Vision – Eyes meets Orthorater 8 (95% or Jaeger #2 at 12 inches)Far vision – Eyes meets Orthorater 4 (76%) or Snellen Chart 20/50Color Perception – 6 of 9 Orthorater platesLICENSES, CERTIFICATES & OTHER REQUIREMENTSUS or International citizenship or permanent residence status required depending on work location.Fluent English: reading and writing is requiredPass Pre-hire Drug ScreeningValid Driver’s LicenseValid Auto InsuranceBENEFITS:12 days paid vacation first year, increasing with service years10 days paid sick time11 paid holidaysHealthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependentsChamp Plan Wellness and HealthFree to employees working minimum 20 hours/week with anticipated $30k/annual earningsParticipation increases net take home pay in most instancesFree wellness initiativesFree tele-healthFree and discounted RXAuto enrollment (unless tax elections result in negative impact)Eligible on the 1st of the month following 30 days of continuous employmentRequires monthly 10-minute wellness activity participation401k retirement savings with matchEligible on the first (1st) of the month following 90 days of continuous employment100% match of 1st 3% contribution50% match of next 2% contributionIMMEDIATE VESTINGCompany-provided cell phone, laptop, mobile wi-fi (for business use only)Regular Hourly rate for travel timeDirect Pay Travel arrangements for flights, hotels and rental carsTravel Reimbursements direct deposited with each payrollFederal rate Mileage reimbursement when driving personal vehicles on company businessPer diem reimbursements for meals and incidentals$1500 EMPLOYEE REFERRAL BONUSInitial $750 paid upon hire of qualified referred employee (rehires excluded)Additional $750 paid upon referral’s full completion of 90 days’ employmentCompany Overview TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.
