Senior Technical Support Engineer

Couchbase

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Full-time

Legal agreement: Employment

Compensation USD70k/year

Hybrid (United States)

Visa sponsorship: No

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Posted almost 6 years ago

• Work with our customers during implementation and production of their Couchbase Server-based applications. • Troubleshoot and research customer issues. These can range from development time SDK questions to performance tuning or failure analysis. • Reproduce customer cases for detailed troubleshooting and analysis. This may include writing or modifying code or simulating node failure situations. • Become a product expert for customers and stay up-to-date on new features in Couchbase. • Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds or best practices.

About Couchbase:

Couchbase's operational data platform for AI is a scalable foundation for enterprise operational, analytical, mobile and AI workloads that replaces legacy infrastructure and data services. Please be advised that Couchbase will never ask for personal information or any financial commitment from a candidate as a pre-employment requirement. All legitimate Couchbase communication regarding our recruitment processes comes from email addresses ending with @couchbase.com or through recognized professional networks, such as LinkedIn. To avoid any potential fraudulent activity, we’re requesting that all Couchbase applicants apply through our official Careers page at https://www.couchbase.com/careers/

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Signalers: 10

Domain created: Jan 2010

www.couchbase.com/

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