About Welocalize Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.MAIN PURPOSE OF JOBIn this exciting position, the Lead Multimedia Content Reviewer will be writing and reviewing linguistic content in Japanese which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Lead Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets.The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices. Knowledge of Smartling is a plus.MAIN DUTIESThe following is a non-exhaustive list of responsibilities and areas of ownership for this role:Linguistic tasksEditing and proofreading content to ensure accuracy, ensuring it meets the provided standardsCreative writing of marketing content to engage customersProofreading and copy editing of storefront descriptionsReport any patterns of issues observed to help improve database and product performanceTest tools to provide feedback for improving efficiency and accuracyPerforms translations as neededPerforms review tasks as requiredQuality management planning and executionWorks closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the accountHelps define and quality expectations per language (may be in collaboration with the client)Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessaryEnsures language level quality oversight by KPI tracking and status reportingPlans, performs and tracks LQAs, if applicableDrives the arbitration processClient engagementJoins calls with the client's linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussedDocuments meetings with client and follows up with linguists to make sure everybody is alignedLiaison between the client and the broader Welocalize linguistic teamEnsures the client’s feedback is implementedPerforms direct reviews with client's SMEs, where applicableManages linguistic assetsCreates and maintains linguistic assetsMaintains client facing documentationCommunicates asset updates to linguistic teamCoordinates the linguistic teamReviews copy/loc and gives feedback to the linguists; communicates feedback received from reviewers and client's Language LeadsSupport linguists in understanding corrections resulting from the arbitration processActs as liaison for terminology, style issues, product features & questionsResponds to content reviewers’ queriesSupports linguists in asking any questions during production and escalates to Welocalize and/or the client as neededProfile matching and assigning work/content types to the linguistic teamGuide the linguistic team into identifying the root causes of issues and determining actions for improvementSupports the onboarding of new linguists (when applicable)Reviews and evaluates language tests of potential candidatesIdentifies linguistic-specific training needs for their locale; creates, maintains, and delivers the linguistic training programCoaches and mentors linguistsIdentifies challenges and underperformance and makes recommendations regarding dispatching tasks; flags to Quality/Engagement Manager if linguists need to be replacedIdentifies and highlights workload or workflow issues and provides solutions to the Welocalize teamREQUIREMENTSUniversity degree or equivalent combination of education and experience4+ years of experience in translation/localization, or in reviewing, copywriting, creative writing or equivalent experienceNative Level fluency in Japanese and fluent in EnglishThorough understanding of the localization process.Good user experience of standard software, such as Windows and Office applications.Ability to work with tight deadlines.Ability to give clear, concise and constructive feedback.Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguistsAbility and willingness to train/teach others and pass on knowledge.Ability, willingness and experience in communicating positively with customers at various levelsAbility to work within a virtual team

Japanese Lead Multimedia Content Reviewer

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Welo Global:

www.weloglobal.com/

Admin access needed