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Get to Know Us At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.Senior Solutions Engineer – APACLocation: MalaysiaRegion: APACAbout the RoleOnfido, an Entrust company, is seeking a Senior Solutions Engineer to support customers across the APAC region in solving complex digital identity and fraud challenges.In this highly customer-facing role, you will partner closely with Sales to understand client needs, design seamless identity verification experiences, and guide prospects through trials, proof of concepts, and technical validations.You will represent the Entrust Identity platform across a variety of industries, including fintech, financial services, payments, and eCommerce. Engaging with stakeholders ranging from C-level executives to developers, you will help organisations deliver secure, compliant, and frictionless user journeys across diverse regulatory environments in APAC.This role combines technical expertise, solution design, and strong communication, with collaboration across regional and global teams including Product, Customer Success, and Onboarding.Key ResponsibilitiesPartner with Sales to diagnose customer challenges across KYC, fraud prevention, account opening, and authentication workflows, proposing tailored solutionsDesign and guide user experiences leveraging Entrust Identity solutions, supporting API/SDK integrations across web and mobile applicationsLead technical aspects of trials and POCs, including defining success criteria and validation strategiesSupport RFP/RFI processes with technical expertise and industry knowledgeBuild demos, tailored solution presentations, and example integrations for customer use casesCollaborate with Product teams to share customer insights and influence product directionDrive adoption of new features and capabilities across the regionContribute to global best practices within the Solutions Engineering functionRepresent Entrust at industry events, conferences, and webinarsSkills & ExperienceEssentialExperience in Presales, Solutions Engineering, Sales Engineering, or Product Management with strong customer engagementProven ability to lead value-based conversations using structured sales methodologiesHands-on experience with at least one programming language (e.g. Python, JavaScript, Java, Ruby, Swift)Solid understanding of RESTful APIs and modern integration patternsAbility to guide developers through API/SDK integrationsStrong ownership mindset with a proactive, solution-oriented approachExperience working cross-functionally with Sales, Product, and Customer Success teamsBackground in SaaS or cloud-based environmentsFluent in English and MalayDesirableFamiliarity with identity verification, CIAM, IAM, or fraud prevention technologiesExperience in fintech, financial services, payments, or cybersecurity industriesKnowledge of security principles and regulatory frameworks (e.g. GDPR, eIDAS 2.0, AML/KYC)Experience working across multiple countries and diverse marketsLocation & TravelThis role is based in Malaysia, supporting customers across the APAC region. Occasional travel will be required for client meetings, workshops, and industry events.Why Join Us?At Entrust, you’ll be at the forefront of digital identity innovation, helping organisations build trust in an increasingly digital world. You’ll work alongside a collaborative, global team with the opportunity to influence product direction and drive meaningful customer outcomes.At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team: Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority. Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow. We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.Ready to Make an Impact?If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.About UsEntrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.
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