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5 days ago
Requirements and responsibilities
ABOUT YOUWe are looking for a Country Manager – Vietnam (HCMC-based) who is entrepreneurial, relationship-driven, and deeply embedded in Vietnam’s gaming and digital entertainment ecosystem to join our global leadership team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build and own Xsolla’s market presence in Vietnam from the ground up.Strong business development, stakeholder management, and operational skills are essential, along with experience in gaming, digital payments, or fintech in Vietnam or Southeast Asia. The ability to navigate local regulatory environments, grow a partner network, and translate global product strategy into regional success will be key to your success in this role.If you’re passionate about shaping the future of how games are published and monetized in Vietnam and love being at the intersection of gaming, payments, and platform infrastructure, we would love to hear from you!ABOUT USXsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.ResponsibilitiesOwn and drive Xsolla’s commercial performance in Vietnam, including revenue growth, partner acquisition, and market share targetsBuild and expand relationships with game publishers, developers, and platform operators across VietnamLead local go-to-market strategy for Xsolla’s full product suite — including Webshops, the Merchant of Record service, and X.LA country pagesRepresent Xsolla externally at industry events, in partner meetings, and with local regulatory and government stakeholdersEnsure all business activities comply with Vietnamese laws, including gaming regulations, taxation, data privacy, and payment licensing requirementsIdentify and close new business opportunities with game studios, publishers, and digital entertainment companiesCollaborate with global product, engineering, and marketing teams to adapt Xsolla solutions to Vietnamese market needs and preferencesBuild and mentor a local team as the Vietnam operation scalesProvide structured reporting on country performance, including partner growth, monetization metrics, and strategic insightsServe as the primary point of contact for Xsolla headquarters on all matters related to the Vietnamese marketQualifications & SkillsRequired:10+ years of professional experience in gaming, digital payments, fintech, or digital entertainment in Vietnam or Southeast AsiaDeep knowledge of Vietnam’s gaming market — publishers, regulatory landscape, payment infrastructure, and major platform operatorsProven track record of business development and commercial success in a senior individual contributor or leadership roleStrong network within Vietnam’s gaming and tech ecosystemExcellent verbal and written communication skills in Vietnamese and EnglishStrong negotiation, analytical, and problem-solving skillsComfort operating with autonomy in an entrepreneurial, high-growth environmentPreferred:Experience building and leading a country or regional teamPrior experience with merchant of record, payment platforms, or game commerceBackground at a publisher, platform operator, or digital entertainment companyUnderstanding of mobile gaming business models and monetization strategiesExperience navigating government relations and regulatory compliance in VietnamEstablished relationships with Vietnamese game developers and publishersEqual Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.Criminal History Consideration:For the Country Manager - Vietnam role, we will conduct a background check that may include the following:Criminal history checkEmployment verificationEducation verificationCredit history checkProfessional license verificationRelevance to Job Responsibilities:The background check is relevant to this position because of the following role responsibilities:Handling sensitive financial information/managing budgets/accessing fundsAccessing confidential company dataEnsuring compliance with regulatory requirementsRights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.For any inquiries related to data privacy, please contact: careers@xsolla.comExplore more opportunities at: https://xsolla.com/careersWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.