Front Desk Manager at Shalom Backpackers

Guest Services: - Greet and welcome guests with a pleasant demeanor. - Provide excellent customer service throughout their stay. Front Desk Operations: - Manage check-ins and check-outs efficiently. - Ensure accurate completion of all necessary documentation. Communication: - Handle phone calls, messages, and inquiries. - Redirect inquiries to relevant departments when necessary. Administrative Support: - Maintain and organize files, records, and documents. - Update files, records, and documents as needed. - Create and manage spreadsheets for reporting and operational needs. Property Management Support: - Conduct inventory checks and maintain records. - Assist in the procurement of monthly supplies. - Step in as the property in-charge during the absence of the property manager. Food and Beverage Assistance: - Support the service of food and beverages to ensure guest satisfaction. Qualifications: - Hospitality graduate, post-graduate, or diploma in hospitality. - Minimum 1-3 years of experience in a hotel, hostel, guest house, or similar establishment. - Extensive operational knowledge of hotel operations. - Outstanding communication, interpersonal, and time-management skills. - Flexible to relocate anywhere in northern India.

Front Desk Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

Neetu

Neetu

About Shalom Backpackers:

mission:

shalombackpackers.com/

Admin access needed