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Responsibilities
In this field-based position, you'll serve as a critical front-line subject matter expert within the Dupixent Business Unit, helping patients access the life-changing therapies they need. As a Field Reimbursement Manager (FRM) reporting to the FRM Director, you'll be the go-to resource for customers on patient support, reimbursement, prior authorization, appeals, and financial assistance — working across a dynamic network of internal stakeholders including Sales Teams, Market Access, Account Directors, Trade, and the Dupixent MyWay Patient Support Program. You'll play a pivotal role in building reimbursement confidence and understanding with customers, driving patient pull-through efforts, and delivering an exceptional customer experience.From educating office personnel on payer landscapes and authorization processes to developing geographic business plans and fostering relationships with state societies and advocacy groups, this role offers the opportunity to make a meaningful difference in patients' lives every day.Main Responsibilities:The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business related issues within the Dupixent Business Unit. The FRM is a critical front-line member of the Sanofi Genzyme Patient Support Services organization and will work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program) and program vendors to deliver an exceptional customer experience. They will be called upon to successfully help develop and execute the national strategy set forth by building reimbursement confidence and understanding with customers and assisting in patient pull though efforts.FRM responsibilities include but are not limited to the following:FRMs will be subject matter experts on Dupixent MyWay support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support ProgramAct as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally in order to lead Dupixent pull through efforts assisting the ABM as appropriateSupport field in education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs and financial assistance programsPlan and implement geographic business plans to support appropriate access to DupixentEstablish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for DupixentEstablish positive and productive working relationships with all key customer segments (internal and external)Partner with Alliance colleagues to create a culture of respect and customer focusDevelop working relationships with state societies, associations and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay and DupixentAs needed, conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contactWork compliantly to reduce cycle time and increase conversion rate for patients prescribed DupixentAbout Sanofi:We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.About You:Basic Qualifications:BA/BS Degree required, preferably in life science or business, MBA a plus5+ years' experience in the pharmaceutical/healthcare industry, Dermatology or respiratory and / or Market Access a plusAbility to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geographyDemonstrated success of cross functional teamwork and working in a matrix and co-promoteSkills:Must be energetic and driven to succeedInterpersonal skills including managing and resolving conflict and building strong working relationshipsObtain ability to adapt to change and react constructively in a high-energy and fast paced environmentExcellent strategic thinking, analytical, and communication skills requiredAchieve and maintain compliance with all applicable Sanofi-Genzyme policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactionsValid driver's licenseTravel Requirements:~50% travel, depending on geographyAbility to travel to meetings/trainings/programs when necessaryWhy Choose Us?Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce.
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